Jobs · Manufacturing · Michigan

Medical Courier - Advanced

Quest Diagnostics · Grand Rapids, MI · Today
ManufacturingFull-time

Responsibilities

  • Pick up, transport, and deliver medical specimens and lab materials
  • Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
  • Safely operate a company-provided vehicle (non-CDL)
  • Use handheld scanners, route software, and mobile apps to track deliveries
  • Ensure proper specimen handling, labeling, storage, and documentation
  • Comply with all DOT, HIPAA, OSHA, and internal safety standards
  • Work a dynamic schedule: cover routes on multiple shifts and/or weekends
  • May complete special assignments such as training, pack out, air; work with special projects and clients; assist with Group Lead duties
  • Cover routes and functions deemed necessary, including covering multiple shifts and providing coverage on an emergency basis

Qualifications

  • Valid Driver’s license with a minimum of 3 years driving experience and documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36-month period, with none in the most recent 12 months
  • Great customer service and communication skills
  • Strong attention to detail, with reliable documentation skills
  • Able to work independently and problem-solve on the road
  • Comfortable using mobile devices or scanning tools
  • Able to lift up to 30 lbs. and be on the move for much of your shift
  • Prior medical, customer service, courier, or logistics experience is strongly preferred

Benefits

  • Competitive hourly pay
  • Annual merit increases
  • Exceptional benefits starting day one – including medical, dental, vision, and more for eligible roles
  • Paid time off
  • 401(k) match
  • Tuition reimbursement
  • Career advancement
  • Uniforms provided
  • Full-time and part-time roles available across the U.S.

About the Role

Drive health forward — with a career that goes the distance. At Quest Diagnostics, your deliveries don’t just move packages—they move healthcare forward. Join a trusted team of professionals ensuring life-saving diagnostics reach patients quickly and safely. You’ll be the face of our diagnostic services, helping ensure that every test gets to where it needs to go, accurately and on time. If you’re reliable, customer-focused, and love being on the road, this role is for you.

Why choose Quest over the rest? You’ll make a real difference in people’s lives – every day

Work independently in a mobile role with a dynamic work schedule

Exceptional benefits from day one, including: medical, dental, vision, life insurance, wellness programs, short- and long-term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility

Career advancement opportunities through internal mobility and continuous development

Mission-driven work — your role directly supports patient care and medical diagnostics

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