Medical Coordinator Assistant - Night Shift

“Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IHH currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire. Role The Medical Coordination Assistant is responsible for ensuring the optimal facilitation of medical care for the homeless clients that are discharged from hospitals or other agencies contracted with Illumination Health + Home's Recuperative Care Centers, while providing high quality medical follow-up coordination and social care. The schedule for this role is Sunday - Thursday, 11:00pm - 7:30am. The pay for the position is $20-24 an hour. This position also qualifies for $1.50 swing shift differential and $3 graveyard shift differential. Responsibilities Client Care Perform initial intakes to ensure proper client discharge from hospital with all appropriate needs for the continuation of care and documenting all findingsAssess medical and mental health status of client upon arrival by conducting head to toe assessment, checking vitals, determining insurance status, making follow up appointments with clients’ doctors, and picking up/filling prescriptions as neededConduct morning, afternoon, and evening checks for all assigned clients to observe wellbeing, ensuring there is no change in medical conditions since hospital dischargeLink clients to medical services when necessary (insurance, PCP, specialists, referrals)Coordinate home health visits (if needed) and follow-up MD appointmentsPromote health literacy by providing patient education with regards to clients’ illnesses, medications, preventative measures, treatment management and overall general health with supervision of Medical CoordinatorExit clients by providing client with Exit Report that includes a list of current medications, future MD appointments, insurance information and other applicable medical informationArrange transportation for clients to and from medical appointments if needed to advocate for client needsReport emergency situations to Supervisor/Manager and document incidentSeek proper level of care to assess and treat medical complicationInitiate medical response system when appropriateSupport client recuperation by providing necessary items and space needed to rehabilitate and assisting with the upkeep of the facility Administrative/Record Keeping Enter client information and case notes into KIPU and other documentation systemsComplete and update Medication, Vitals, and/or Diabetic logsPerform administrative tasks such as answering phones and filing paperworkMaintain proper inventory of medical supplies and medicationsCompliance/SafetyMaintain confidentiality in accordance with HIPAA guidelines and DHS standardsProvide clients with proper compliance forms upon admission to maintain client compliance with program rulesProvide care utilizing infection control measures that protect both the staff and the client according to OSHA standardsConduct medication reconciliation and ensure proper disposal and pickup of bio-medical/pharmaceutical waste. Maintain a safe work environment by ensuring the cleanliness of the med room, wound care room, and med storage roomEnsure medical equipment remains in operating conditions Expectations Prioritize individual and client health and safetyBe able to meet targets and work under pressure. Communicate any concerns and feedback to the Supervisor with tact and professionalismSet and maintain healthy boundaries with clientsPossess knowledge of medical terminology, diagnosis, and medicationsDemonstrate the ability to maintain confidentiality of client information and work related information/materialsFulfill IHH's Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, Client-Centered Care, Innovation, Advocacy, and Stewardship and Compliance Required Preferred Experience / Minimum Qualifications High School Diploma or equivalent. Basic computer skills, including the ability to send and receive emails and summarize data in spreadsheets. Preferred Current and non-restricted Medical Assistant (MA) Certificate or Emergency Medical Technician (EMT) license2 years relevant experienceBilingual in English and SpanishProficiency in Google Suite (Mail, Docs, Sheets, Calendar)Valid CA Driver’s License Benefits: Medical Insurance funded up to 91% by Illumination Health + Home (Kaiser and Blue Shield), depending on the planDental and Vision InsuranceLife, AD&D and LTD Insurance funded 100% by Illumination Health + Home Employee Assistance ProgramProfessional Development Reimbursement401K with Company Matching10 days vacation PTO/year6 days of sick pay/yearPotential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans Powered by JazzHR Ljis6ghDdi