Medical Clerk II - Day Surgery

About the role

Under close supervision, provides entry-level clerical support for assigned clinics through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance.

Responsibilities

• Greets and assists patients and clients.
• Answers, screens and directs incoming calls.
• Schedules and confirms appointments.
• Captures patient information and maintains patient charts.
• Coordinates patient visits with other hospital clinics and departments.
• Arranges travel and housing for patients and families.
• Coordinates patient transfers and room assignments.
• Admits patients and assists them in completing necessary paperwork; registers patients on electronic databases.
• Maintains forms and basic information on patient charts and electronic databases; creates charts for new patients.
• Scans and enters doctors’ orders.
• Enters patient care data for billing to outside providers.
• Orders charts, labs, and medical supplies and materials.
• Assists nurses with basic patient care.
• Performs clerical duties, including mail delivery, faxing, copying and scanning.
• Produces and distributes department mailings.
• Assembles reports and informational or paperwork packets.
• Orders and restocks office and medical supplies.
• Trains medical support staff.
• Manages payroll and timekeeping for assigned department.

Requirements

• Non-supervisory - One (1) year of medical office experience.
• An equivalent combination of relevant education and/or training may be substituted for experience.

Skills

• Knowledge of customer service concepts and practice.
• Knowledge of multi-line telephone systems operation.
• Knowledge of privacy laws and regulations.
• Knowledge of basic medical terminology and clinic systems.
• Skilled in operating a personal computer utilizing a variety of software applications.
• Skilled in operating office equipment such as copiers and fax machines.
• Skilled in maintaining and updating clinical schedules.
• Skilled in establishing and maintaining cooperative working relationships with others.

Benefits

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances.
• Discounted Pet Insurance.
• Retirement Contributions with Pre-Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays.
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment.
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• Licenses and certifications reimbursed and occupational insurance for medical staff.
• Emergency Travel Assistance.
• Education Assistance or Education leave eligibility.
• Discount program for travel, gym memberships, amusement parks, and more.

Pay

Salary range: $20.00 - $25.00 per hour.

Schedule

Full-time position.