Medical Case Manager

About the role

Join Palmetto Community Care as a Full Time Medical Case Manager in North Charleston, SC, where your role directly impacts patient lives in a supportive and dynamic environment. This is an opportunity to grow professionally while making a real difference in your community, working within the SC Ryan White Part B Medical Case Management guidelines to provide comprehensive case management services to individuals living with HIV/AIDS in Charleston, Berkeley, and Dorchester counties.

Responsibilities

• Arrange services that link clients with primary medical care, psychosocial services, benefits, and other supportive services through:
  • Intake and initial assessment of services needed as follow-up
  • Development of a comprehensive, individualized action plan
  • Coordination and linkage of services required to implement the plan
  • Monitoring to assess the efficiency of the plan, including home visits when necessary
  • Review and reevaluation of service plans on a regular basis
• Enroll and recertify clients in SCADAP (AIDS Drugs Assistance Program).
• Provide ongoing support and information, including prevention and applicable education regarding living with HIV.
• Provide referral and coordination with public or private programs.
• Provide timely and confidential documentation of all case management activities.
• Attend inter-disciplinary meetings and agency staff meetings.
• Assist clients in obtaining HOPWA (Housing Opportunities for People With HIV/AIDS) services, including rental/mortgage/utility assistance upon client's request.

Requirements

• Comfort level when working with HIV-positive individuals.
• Exceptional interpersonal skills and proficiency in both written and oral communication to advocate for clients clearly and compassionately.
• Solid problem-solving abilities to address a diverse range of medical, socio-economic, and psychosocial challenges faced by clients.
• Ability to create an atmosphere of trust and mutual respect for fostering meaningful relationships.
• Strong documentation skills and proficiency in Microsoft Office Suite and database systems.
• Ability to speak and understand Spanish is highly desirable.
• A bachelor's degree in social services or a related field is required.

Benefits

• Medical, Dental, and Vision coverage
• 401(k) retirement plan
• Life Insurance
• Flexible Spending Account
• Paid Time Off
• Paid Meals