Medical Business Associate - Boyne Area Medical

Location: 223 N Park St, Boyne City, MI
Schedule: 40 Hours Weekly: Monday to Friday 7:00 AM - 5:00 PM
Sign-On Bonus: $2,700 (Terms and Conditions Apply)

About the role

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other.

Invested in You

• Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
• Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.
• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings.

A Day in the Life

As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.

• Obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner.
• Schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures.
• Set the tone for the visit.
• Greet patients professionally in person and over the telephone and respond effectively to patients and their families.

Qualifications

What’s Required - Specialist

• High school graduate or GED.
• Associate Degree Preferred
• A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role.
• Proficient in typing, Windows, and experience with multiple computer systems.

What’s Required - Associate

• High school graduate or GED
• 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.
• Proficient in typing, Windows, and experience with multiple computer systems.