Medical Billing Specialist - On Site

Research & Account Resolution

• Work aged AR by payer, prioritizing accounts nearing timely filing limits
• Resolve rejections (1–90 days old) and rebill promptly
• Verify eligibility via payer portals and phone outreach
• Update all related patient accounts and rebill accordingly
• Contact guarantors to confirm coverage and process self-pay accounts
• Investigate and resolve credit balances
• Review and release appropriate held claims

Appeals Management

• Initiate payer-specific appeals
• Track appeals through resolution
• Maintain detailed documentation on all actions taken

Accountability & Reporting

• Document all activity thoroughly
• Provide status updates and reports as requested
• Meet or exceed productivity and quality goals
• Escalate payer/system issues to management promptly

Collaboration & Growth

• Support teammates and share knowledge
• Participate in training and cross-training
• Work closely with coding staff to resolve claim issues
• Follow all payer guidelines and company protocols

What We’re Looking For:

• Minimum 2 years of full-time medical billing experience
• Available to work onsite Monday–Friday, 8:00 AM–6:00 PM (40 hours/week)
• Strong independent work ethic in a high-volume environment
• Experience with eCW (eClinicalWorks) preferred
• Completion of a medical billing/coding program or certification strongly preferred
• Excellent organizational and communication skills
• High attention to detail and accountability

Why Join CPA Medical Billing?

• Be part of a growing, stable organization
• Full suite of benefits for qualifying candidates - medical, dental, vision, 401K, HSA, PTO
• S supportive team environment
• Opportunity for professional development
• Meaningful work that directly impacts provider success