Medical Billing Specialist - IN OFFICE

Job Description

This is an in-person job in Omaha, Nebraska.

Responsibilities

• Provide outstanding customer service to Nobility Clients
• Develop outstanding professional relationships with key stakeholders and Nobility Clients
• Maintain and monitor the claim adjudications; identify trends and recommend actions to support teams
• Serve as the daily escalation point for clients
• Answer patient questions regarding billing issues
• Communicate with insurance companies on billing issues
• Work with various reports to improve Accounts Receivable (A/R)
• Work effectively with other team members and provide coverage as needed
• Collaborate with operations support team to ensure optimal processes and procedures for each client
• Perform miscellaneous duties when required

Qualifications and Education

• 2+ years of experience in medical billing industry, preferably in a relationship management or client services role
• A good to excellent level of understanding of medical billing including claims processing, clinic practice management, and insurance company claims filing and reimbursement practices - required
• An understanding of CPT, ICD-10 and HCPC codes - required
• Experience with Nextgen or Waystar - preferred
• Familiarity with claim forms and explanation of benefit forms - required
• Experience with Microsoft Excel - required
• Excellent written and oral communication skills - required
• Good analytical skills specifically in data manipulation & management
• Strong organizational skills and attention to detail
• Strong interpersonal, team building, and conflict resolution skills
• Ability to prioritize tasks and communicate clearly with other team members and clients