Medical Billing Specialist- Collector

Location: Los Angeles, CA Job Type: Full-Time Schedule: Monday-Friday | 8-hour shifts (typically starting between 8:00 AM - 9:00 AM) Key Responsibilities Manage insurance accounts receivable (AR) and follow up on unpaid or denied claims.Resolve claim denials, underpayments, and rejections.Prepare corrected claims, reconsiderations, and appeals.Review EOBs/ERAs, denial codes, and payer billing requirements.Track aged and high-value accounts through final resolution.Document collection activities and identify recurring denial trends. Qualifications Minimum 5 years of recent medical office billing and provider-side collections experience; 7+ years preferred.Strong experience with commercial insurance, Medicare, Medi-Cal/Medicaid, and managed care plans.Knowledge of CPT, HCPCS, ICD-10-CM, CMS-1500 claims, modifiers, and payer requirements.Experience with claim appeals, denial resolution, and aged AR follow-up.Familiarity with payer portals, practice management systems, and Microsoft Office.High school diploma or equivalent required.Strong analytical, communication, organizational, and documentation skills. Schedule Full-TimeFlexible scheduling may be required. Compensation Medical, dental, vision, life, and long-term disability insurance.12 paid holidays.401(k), with potential employer match up to 4% after 90 days.Flexible Spending Account (FSA).40 hours of sick pay after 90 days.120 hours of PTO accrued during the first year. Additional Requirements Pre-employment drug test, physical, and background checks.Proof of COVID-19 vaccination required on the first day.Must comply with HIPAA and confidentiality requirements. Interested? Contact Hannah Lewis | Protouch Staffing 469-553-0392 | Hannah.lewis@protouchstaffing.com