Medical Billing Specialist

About the role

OAA Orthopaedic Specialists has been the preferred choice of Lehigh Valley for comprehensive orthopaedic care for over fifty years. Our mission is to be the region’s premier medical provider focused exclusively on orthopaedic care. We seek individuals who strive to put the needs of our patients first and foremost.

Responsibilities

• Coordinate patient and insurance billing for a multi-specialty orthopaedic group.
• Follow the entire revenue cycle from charge entry through insurance and patient payments.
• Answer telephone and respond to inquiries from insurance carriers, patients, and co-workers.
• Investigate and resolve billing discrepancies resulting in overpaid or underpaid accounts.
• Contact patients regarding collection of outstanding balances and establish payment plans.
• Confer with doctors, nurses, and other health personnel to ensure complete, current, and accurate medical records.
• Retrieve messages from voicemail and forward to the appropriate personnel.
• Operate computer systems to process, store, and retrieve health information.
• Perform other duties as assigned.

Requirements

• High school diploma or general education degree (GED).
• Two to three years of related billing experience; or equivalent combination of education and experience.
• Medicare experience preferred.
• Detail-oriented, outgoing, and professional demeanor.
• Previous medical billing and surgery billing experience required.
• Experience with billing program software preferred.
• Knowledge of ICD-10, CPT, HCPCS codes, and documentation guidelines.
• Working knowledge of third-party insurance.
• Effective communication skills.
• Ability to work independently and as part of a team.
• Prior customer service representative experience beneficial.

Benefits

• Health, dental, and vision insurance.
• Company-paid life, long-term disability (LTD), and accidental death and dismemberment (AD&D) insurance.
• Paid time off (PTO), holiday, and sick leave.
• 401(k) plan.