Medical Billing / Frontdesk

Key Responsibilities

• Greet patients and visitors professionally.
• Schedule patient appointments and maintain calendars.
• Answer phone calls and respond to inquiries.
• Maintain patient records and update information in the system.
• Process patient intake forms and documentation.
• Prepare and submit insurance claims.
• Verify patient insurance coverage and eligibility.
• Post payments and reconcile accounts.
• Follow up on unpaid claims or denied claims.
• Aid with billing inquiries from patients and insurance companies.

Qualifications

• A high school diploma or associate degree in healthcare administration or related field preferred.
• 1–3 years of experience in medical office administration or billing.
• Knowledge of medical billing systems and insurance procedures.
• Familiarity with Electronic Medical Records (EMR) systems is preferred.
• Strong organizational and communication skills.