Dental/Medical Billing

Why URBN Dental?

We believe billing isn’t just paperwork, it’s advocacy, fairness, and strategy. We’re building a department that redefines how providers and patients are supported.

What We Offer

• Health insurance
• Growth path into Billing Manager / Revenue Cycle Director role
• A chance to lead a ground-floor department in a PE-ready dental platform
• A culture of innovation, excellence, and people-first leadership

What You’ll Do

• Lead front desk operations: welcome patients, verify insurance, handle scheduling and payments, and ensure an exceptional front office experience
• Serve as the main point of contact for patients regarding billing questions, estimates, and account balances
• Own the end-to-end OON medical billing process for advanced dental/OMS procedures (implants, grafts, peri-implantitis, OSA therapy, trauma, oncology)
• Cross-code CDT → CPT/ICD-10 with mastery (e.g., CPT 21248, 21210, 21215, 41899, E0486)
• Prepare ARB-ready packets: operative notes, imaging (CBCT), anesthesia logs, MD/nutritionist letters, literature support
• Manage payer correspondence: EOBs, denials, appeals, open negotiations
• File disputes via Texas TDI IDR portal (state-regulated plans) and CMS Federal IDR portal (ERISA/self-funded plans)
• Craft winning arbitration submissions: FAIR Health benchmarks, complexity narratives, and “baseball-style” final offers
• Train & mentor junior billing staff, building a scalable, best-in-class billing/ARB department
• Track & report success rates, deadlines, and reimbursement vs. QPA benchmarks

Who You Are

• Experienced: 5+ years in medical billing (dental/OMS/sleep medicine preferred)
• Skilled: Strong command of CPT, ICD-10, CDT codes, payer portals, appeals, and denials
• Proven: Track record in OON billing, arbitration, and payer negotiation
• Knowledgeable: Familiar with FAIR Health benchmarks, NSA/Federal IDR, and Texas ARB rules
• Leadership-Minded: Ready to build, mentor, and grow a high-performing billing team
• Purpose-Driven: You see billing as advocacy for patients and providers alike

Qualifications

• AAPC certification preferred