Medical Billing/Claims/Collections

This onsite role supports revenue cycle activities for a medical practice, working closely with billing and collections teams to address claim issues, pursue reimbursement, and maintain organized account activity.

Responsibilities

• Oversee billing and collection workflows for outstanding insurance claims and patient accounts across assigned service lines.
• Communicate with payer representatives to review claim status, address unpaid balances, and resolve delayed reimbursements.
• Investigate denials, correct billing discrepancies, and prepare appeal-related follow-up when needed.
• Record account updates, collection efforts, and payment activity accurately to maintain complete documentation.
• Manage a daily queue of accounts with a target productivity level after onboarding and training.
• Partner with coworkers and department leadership to resolve complex billing issues and support shared operational goals.
• Provide billing support for multiple facility locations as workload priorities shift.
• Contribute to special assignments and offer schedule flexibility, including overtime, when business demands increase.

Requirements

• Previous experience in medical billing and collections is required.
• Working knowledge of claim follow-up, denials management, and reimbursement recovery processes is required.
• Experience handling hospital billing is helpful but not required.
• Familiarity with in-state payer follow-up and insurance communication is preferred.
• Strong attention to detail and ability to stay organized while managing a high-volume workload are essential.
• Dependable attendance, punctuality, and personal accountability are required for this onsite position.
• Ability to accept coaching, adapt to feedback, and collaborate effectively within a team environment is required.

Benefits

• Medical, vision, dental, and life and disability insurance available for contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan.

This is a contract position with the opportunity to contribute across multiple service locations while building long-term value within the department.