Medical Biller & Coder

About the role

Wake County Health and Human Services (WCHHS) consolidates programs and services including social services, public health, job search assistance, child support and transportation. The mission is to facilitate full access to high quality and effective health and human services for Wake County residents. The agency engages in special initiatives impacting services and programs throughout the agency. Location: HSC Somerset, Raleigh, NC 27609. Employment type: Regular.

Responsibilities

• Perform accurate and timely coding and billing (CPT, ICD9, ICD10, HCPCS, modifiers)
• Process claims for multiple payer types (Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.) and elevate issues, as appropriate, to the Coding Supervisor
• Review outstanding accounts for Medicare, Medicaid and insurances and rebill denied claims
• Research and complete necessary adjustments to client accounts
• Handle billing inquiries by phone, mail and/or in person from patients, county staff (clinical & administrative), insurance companies, Medicaid, Medicare, state and federal officials
• Follow federal and state and provider billing guidelines
• Receive payments remitted electronically, by mail, by phone and occasionally in person and log payments received
• Post payments and adjustments to accounts
• Prepare daily deposits

Requirements

• Associate's degree
• Two years of job-related experience
• Equivalent education and experience accepted

Qualifications

• Three (3) years of Medical Office experience including maintaining patient accounts, patient check-in/check-out, third party insurance billing
• Billing experience with a Local Health Department
• Certified Professional Coder or Biller

Skills

• Knowledge of medical office billing and coding
• Excellent interpersonal, communication and customer service skills
• Knowledge of practice management software systems, proficient in basic computer functions and standard Microsoft Office programs such as Word and Excel
• Ability to work well independently and as part of a team
• Ability to be flexible and adapt to changing work volumes
• Ability to handle multiple tasks in a fast-paced environment
• Ability to perform effectively with constantly changing priorities

Pay

Hiring range: $26.07 - $33.55 per hour (market range same)

Schedule

Monday – Friday, 8:30 am – 5:15 pm