Medical Biller

US Workers Billing leverages deep knowledge of the workers’ compensation industry to ensure efficient invoice routing and timely reimbursement. Headquartered in Ann Arbor, MI, we foster a culture of caring and collaboration in a team-oriented environment.

About the role

Full-time, hybrid position requiring 2 days per week in our Ann Arbor office. You must be able to come to Ann Arbor for training and for company meetings and events.

Responsibilities

• Review incoming prescriptions and supporting medical documentation.
• Verify patient demographics and insurance information.
• Accurately enter patient and billing information into multiple software systems.
• Prepare and submit medical claims using appropriate HCPCS and ICD-10 coding.
• Monitor claims through the reimbursement process.
• Investigate and resolve billing issues.
• Research, prepare, and submit appeals for denied claims.
• Audit documentation to ensure claims are complete and compliant before submission.
• Collect and review referrals and prior authorizations by communicating with nurse case managers and insurance adjusters.
• Handle inbound and outbound calls with insurance carriers and payers.
• Respond to inquiries via phone, fax, and email.
• Accurately document all communications and claim activity.
• Partner with team members to improve workflows and operational efficiencies.
• Maintain compliance with payer guidelines and state and federal regulations.
• Demonstrate core values of Caring, Collaboration, Trustparency, and Innovation.

Requirements

• High school diploma or equivalent required.
• 2+ years of medical billing experience preferred.
• Workers’ compensation billing experience is a plus.
• Experience with medical claims, denials, and appeals preferred.
• Knowledge of ICD-10 and HCPCS coding preferred.
• Excellent attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Exceptional organizational and time management abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and the ability to learn multiple software systems.
• Positive attitude, strong work ethic, and commitment to continuous improvement.

What Success Looks Like

Within your first six months, you will:

• Process claims accurately with minimal errors.
• Successfully resolve denied claims and reimbursement issues.
• Meet productivity and quality expectations.
• Build positive working relationships with payers and nurse case managers.
• Contribute ideas that improve team processes and efficiencies.

Benefits

We offer a best-in-class benefits package.