Medical Assistant - Woodlawn (Bilingual)

General Summary

Provides direct and indirect patient care activities and carries out provider orders as appropriate. The MA assists fellow employees in providing the highest quality, personalized patient care and maintains a positive working relationship with the health care team. Maintains and upholds established patient care, operational expectations, and employee policies in alignment with the clinic operational leadership teams. Supports the Gonzaba coordinated care model by working with other GMG providers and support departments/functions to ensure a patient-centered approach is provided at all times.

Supervisory Responsibilities

This position has no supervisory responsibilities.

General Requirements

• Furthers patient care by communicating effectively with providers, coordinating tests, procedures, surgeries, hospitalizations and providing patients with community resources as needed.
• Participates in educational programs as needed.
• Assumes responsibility for maintaining clinical competencies according to Gonzaba Medical Group policy.
• Safeguards customer service by maintaining a high level of customer service at all times.
• Maintains strict confidentiality.

Essential Job Responsibilities

• Provides patient care in a clinic setting.
• Functions within the scope of training received from Medical Assistant education program and from Gonzaba Medical Group training programs including, but not limited to obtaining vital signs, applying monitoring devices such as pulse oximeter and EKG leads/pads, venipuncture, glucose monitoring or hemoccult slide development.
• Reports and accurately documents clinical findings to provider in charge.
• Performs patient discharge and participates in patient education utilizing provider guidelines and/or patient information handouts.
• Ensures patient understanding and documents thoroughly.
• Affords access to the electronic medical record to obtain/provide pertinent information.
• Reports appropriate information to the provider and documents appropriately.
• Maintains alignment with the departmental goals which involves understanding the importance of conducting RMH visits, performing HEDIS measures, and participating in providing quality care by utilizing the tools and reports provided to help reach departmental/organizational goals.
• Maintains assigned work area with supplies and equipment.
• Cleans, stocks, and maintains exam rooms, procedure rooms, instruments, and equipment.
• Follows universal precaution standards about patients, procedures, handling specimens, cleaning and disinfecting instruments and exam rooms as taught and retrained through annual compliance training.
• Transports patients safely from the following positions: sitting to standing or laying down, from standing to sitting or lying down, from laying down to standing or sitting, and assist to the bathroom, into/out of wheelchairs, and pushing/pulling patients in wheelchairs.
• Maintains strict focus on patient safety, which will involve preventing potential falls as needed.

Mental / Physical Requirements

• Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance.
• Close vision and ability to adjust focus.
• Must be able to work efficiently under pressure.

Work Environment

Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.

Additional Information

Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values. Other duties as assigned.