Medical Assistant, Women's Health

About the role

The Medical Assistant position at Wentworth Health Partners, an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, plays a key role in maintaining efficient patient flow and delivering comprehensive clinical support.

Responsibilities

• Takes vital signs, documents patient information, schedules appointments, and manages patient flow.
• Assists junior Medical Assistants with day-to-day questions and responsibilities.
• Interviews patients to obtain medical information, measures vital signs, weight, and height, and records information in the patient's medical record.
• Explains treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Performs general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collects blood, tissue, or other laboratory specimens, logs them, and prepares them for testing; performs phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and checks expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Improves appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree in Medical Assisting preferred.
• Direct MA experience or medical field work 1-2 years required.
• Basic Life Support [BLS Certification] - preferred.
• Certified Medical Assistant [National Certification] - preferred.

Additional Job Details

• Remote Type: Onsite.
• Work Location: 15 Old Rollinsford Road.
• Scheduled Weekly Hours: 40.
• Employee Type: Regular.
• Work Shift: Day (United States of America).
• Pay Range: $20.48 - $24.94/Hourly.
• Grade: 3.

Pay and Benefits

At Mass General Brigham, we recognize and reward the unique value each team member brings to our organization. Our approach to determining base pay takes into account skills, relevant experience, education, certifications, and other essential factors. The base pay information offered is an estimate based on minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

Our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.