Medical Assistant Urgent Care

About the Role

NextCare Urgent Care is seeking an energetic and enthusiastic Medical Assistant to join our team in a fast-paced, team-oriented environment. As a Medical Assistant, you will play a crucial role in providing exceptional patient care, ensuring smooth clinic operations, and supporting both back-office medical tasks and front-office reception duties.

Responsibilities

• Assists providers with exams, procedures, and direct patient care under supervision, including patient vitals.
• Administers medications per policy and provider direction, adhering to safety protocols.
• Performs blood draws, urine collection (including drug screens), splinting, casting, and various physicals (e.g., sports physicals).
• Conducts urgent care-specific tasks such as ear lavage, wound care, and oxygen administration.
• Reports unusual patient occurrences, including medication events, and addresses patient/employee safety concerns.
• Ensures compliance with laboratory and clinical accreditation policies and proficiency in EMR/EHR.
• Supports front office duties, including managing patient flow, processing discharges, and handling payments.

Qualifications

ARIZONA:

• Minimum high school diploma or equivalent.
• Completed an accredited Medical Assistant training program OR a non-accredited program with national certification from AAMA (CMA), AMT (RMA), or NHA (CCMA).

All Other States:

• Minimum high school diploma or equivalent.
• Completed an accredited Medical Assistant training program OR a non-accredited program with national certification from AAMA (CMA), AMT (RMA), or NHA (CCMA).
• Alternatively, completed a non-accredited program with 1+ year of verifiable work experience as a Medical Assistant under direct provider supervision (minimum 2000 hours or 1 year).
• Other MA education/experience may be considered with approval from Compliance and Regulatory department.

Skills

• Strong customer service and patient care skills.
• Ability to work in a fast-paced, team-oriented environment.
• Proficiency in EMR/EHR systems.
• Attention to detail and adherence to safety protocols.

Benefits

• Medical, dental, vision, and basic life insurance for full-time employees.
• Health savings account, voluntary life insurance, and disability coverage.
• Employee assistance program, critical illness, accident, legal, and identity theft protection.
• Paid time off for full-time employees.
• 401(k) Plan for all employees.
• Shift differential benefits for select positions.