medical assistant urgent care

Job Summary

The Medical Assistant (MA) works in conjunction with staff and providers to support the delivery of patient care second to none! The Medical Assistant thrives in a fast-paced, team-oriented environment, supporting professionals throughout all facets of healthcare. Under the supervision and direction of the provider, this person contributes to the care, planning, and delivery of focused patient care. The MA is required to maintain patient and hospital confidentiality at all times, while also adhering to HIPAA confidentiality. This person is responsible for greeting patients, clients, vendors, and other visitors in a welcoming and respectful manner. The Medical Assistant ensures that all work areas are prepared for patient care and exhibits a welcoming and professional image at all times.

Duties

• Screen patients while performing and recording vital signs
• Perform data entry through Electronic Medical Record system
• Maintain medical records and patient confidentiality
• Disinfect and clean patient room; prepare exam room for procedures
• Explains treatment to patients as needed
• Affords assistance to physician during exam, to include but not limited to, wound care, suture removal, and ear irrigation
• Greets visitors and patients in a friendly manner and answers questions in a helpful manner
• Ability to multitask and move between responsibilities in a fluid manner
• Adheres to JCAHO hospital standards and PolicyStat policies
• Maintains supplies and inventory as needed
• Demonstrates effective email and electronic communication skills
• Administers medication through injection or orally at the direction of the provider
• Collects specimens and CLIA waived testing
• Performs blood draws and IV insertion
• Affords assistance with treatment to include, but not limited to ECGs, Nebulizer, Peak Flow, BATs, and PFTs
• Performs X-rays as needed
• Registers patient and assists with basic questions verifying insurances as needed

Qualifications

• Demonstrates eligibility to work for any employer in the U.S.
• High school diploma, GED, or suitable equivalent required.
• Associate’s or Bachelor’s Degree preferred.
• One year certificate from college or technical school is preferred.
• Familiarity and previous experience working with EMRs is preferred.
• Previous healthcare experience of 1 year is preferred.
• Breath Alcohol Technician (BAT) Certification (preferred but not required).
• Must be able to achieve CPR certification within 30 days of employment; active certification preferred.
• Displays enthusiasm and drive.
• Exudes respect and flexibility to impact the workplace in a positive manner.
• Exhibits respect and flexibility to impact the workplace in a positive manner.
• Is aware of standards and performs in accordance with them.
• Strong attention to detail.

Patient Access Representative

The Patient Access Representative works in our Multi-Specialty facility to help provide patient care second to none! The Patient Access Representative thrives in a fast-paced, team-oriented environment with professionals in neurology, pain management, chiropractic, physical therapy, and many more. The Patient Access Representative is cross-trained in all clinical administrative processes, therefore the Patient Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The Patient Access Representative is required to maintain patient confidentiality at all times.

Duties

• Greets and interacts with patients in a friendly and polite manner
• Provides solutions for customers; troubleshoots as needed
• Performs data entry through Electronic Medical Record system
• Maintain medical records and patient confidentiality
• Performs insurance verification as needed and directed
• Answer phone calls in a friendly and helpful manner
• Register patients and schedule appointments as directed
• Ability to multitask and move between responsibilities in a fluid manner
• Adheres to departments standards and PolicyStat policies
• Other duties as assigned

Qualifications

• Able to provide eligibility for employment for any U.S. employer
• High school diploma or general education degree (GED) required
• Associate’s or Bachelor’s Degree in Business or related field desired
• Six months of relevant customer service experience preferred
• Previous experience performing insurance verification is a plus
• Ability to maintain a high level of confidentiality and professionalism at all times
• Detail-oriented, conscientious, and committed to precision in work results
• Exceptional phone and interpersonal skills
• Proficiency with computers, preferably strong typing and desktop navigational skills
• Ability to multitask and move between responsibilities in a fluid manner
• Great data entry skills
• Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards
• Friendly, empathetic & respectful
• Reliable in work results, timeliness & attendance
• Able to work in a fast-paced, and stressful environment while maintaining positive energy
• Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance
• Committed to contributing to a positive environment, even in rapidly changing circumstances
• Aware of standards and performs in accordance with them

Benefits

• Comprehensive health, dental, and vision insurance coverage
• Paid time off, including vacation, holidays, and sick leave
• 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
• Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
• Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.