Medical Assistant Trainer
About the role
Join a team that shares your calling. At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. MultiCare is rooted in the local community, partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. Guided by respect, integrity, kindness and collaboration, the organization supports employee well‑being through generous PTO, Code Lavender, Employee Assistance Programs, resource groups and outreach programs, and offers a Pacific Northwest lifestyle where natural beauty, adventure and strong community connections are part of everyday life.
Responsibilities
The Medical Assistant Training Coordinator assumes accountability and responsibility for provision of medical assistant and other non‑licensed ambulatory team members to positively influence the quality of patient care. This reflects collaborative practice with MultiCare clinical and operational leadership teams, medical directors and operational leaders (dyad teams), Nursing Professional Development colleagues and front‑line care teams to enhance patient care safety, quality, and competency of care delivered. Identifies needs and designs appropriate educational strategies and methods to facilitate MA competence and meet applicable regulatory and professional standards. Utilizes the educational design process of assessing, developing, implementing and evaluating educational activities in alignment with corporate programs in partnership with Ambulatory NPDs. Takes a collaborative, interdisciplinary approach to influence patient care in the trainer, facilitator, consultant, researcher and change agent roles. This role will also be the key point of contact for any non‑licensed ambulatory training programs across MultiCare.
Requirements
- Current MA‑C certification in Washington State
- 4 years of clinic/ambulatory practice
- Previous experience as a supervisor, Patient Safety Lead, or Lead in a clinic setting (preferred)
- 1‑2 years of staff development, academic teaching, and/or project development coordination (preferred)