Medical Assistant TMCOne Ortho Rita II

About the role

Provides clerical assistance and basic patient care under the direction of the Registered Nurse, Program Director, and/or Medical Director. Assists in the delivery of primary health care and patient care management under the direct guidance of a physician, following the policies and protocols of Tucson Medical Center.

Responsibilities

• Formulates and implements accurate and timely care.
• Takes vital signs, weighs patients, and collects routine urine specimens, clean catch specimens, stool specimens, and sputum specimens; draws blood from patients and returns test tubes to the laboratory.
• Performs dressing changes and treatments using aseptic technique.
• Discontinues IV lines and performs EKGs.
• Routinely checks expiration dates and ensures all medications are properly stored and expired drugs properly disposed of.
• Obtains prior authorizations, manages referrals, assists with scheduling procedures, and performs other related tasks to assist physicians and patients.
• Calls patients regarding test results, follow-up appointments, and missed appointments.
• Schedules patient visits and assists with their medical needs.
• Cleans and prepares rooms between procedures and discharges; monitors and restocks supplies.
• Opens sterile supplies and sets up for procedures.
• Charts observations and vital signs on assigned patients in a legible, accurate, and appropriate format following hospital and unit procedures.
• Applies restraints as directed by nurse, per hospital policy.
• Promotes a safe therapeutic environment that allows for the delivery of high-quality patient care.
• Notifies appropriate personnel of equipment malfunctions and repairs needed.
• Participates in the orientation of new program personnel and in ongoing in-service education of the team.
• Receives, handles, and transfers phone calls and messages within the department promptly and courteously.
• Escorts patients to and from the exam room, takes vital signs, and notes reason for visit.
• Documents all clinical interactions with patients and signs documentation.
• Posts information to records; maintains files and records; inputs and retrieves data utilizing knowledge of various computer software packages.
• Transcribes orders and schedules appointments.
• Operates a personal computer, calculator, FAX machine, copy machine, or related office machinery in performing assigned duties.
• Processes patient charges as required.
• Adheres to TMC organizational and department-specific safety, confidentiality, values, policies, and standards.
• Performs related duties as assigned.

Requirements

• High school diploma or general education degree (GED).
• Six (6) months of medical assistance experience, preferred.
• Written proof of completion of a recognized Medical Assistant course.
• Basic Life Support (BLS) certification required.

Skills

• Knowledge of patient care protocols and practices.
• Knowledge of general patient care practice, methods, and regulations.
• Knowledge of patient privacy regulations.
• Skill in attending to patients with care and attention to needs.
• Skill in assisting with more complex patient care programs.
• Ability to recognize a patient in distress and follow directions to get assistance.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to complete routine reports and correspondence.
• Ability to listen and accurately interpret others’ communication or instructions to take appropriate action.
• Ability to speak effectively in front of doctors, nurses, staff, and the general public.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.