Medical Assistant (Temporary)

Posting Details Position Information Job Title Medical Assistant (Temporary) Union Level Department Health Services Campus Sacramento Posting Number 201304313P Full or Part Time Full Time Number of Months 12 Work Schedule Position End Date Open Date Close Date Open Until Filled No Special Instructions to Applicants For Applicants Seeking Job Opportunities within the University Internal: Internal applicants will be considered within the first five (5) business days of the posting period. External: External applicants will be considered on the sixth (6) business day of the posting period. Sponsorship This position is not eligible for a visa sponsorship now or in the future. Position Summary Information Primary Purpose The Medical Assistant (Temporary/Casual) is responsible for assisting students and staff in all clinical and administrative support for patient care and treatment. The essential functions listed below are intended to identify those that are generally assigned. The Medical Assistant may perform many if not all functions, and in addition, other responsibilities may be assigned that are unit specific and based on business need and scope of care of the Medical Assistant. This position will be in the Sacramento Clinic but may be required to travel to Stockton and San Francisco clinics under certain circumstances. Essential Functions Performs basic clinical duties as assigned and which are within the scope of his/her practice and experience: Obtains vital signs inputs into Electronic Medical Record (EMR)Prepares patients for examinationAssists a provider with medical proceduresEducate students about health care issues and health insurance. Participate in outreach activitiesAdministers medications as ordered by oral, intradermal, subcutaneous, or intramuscular routePerforms fingerstick blood glucose checksObtains urine and performs urine tests ordered by providerPerforms electrocardiograms (EKGs)Processes lab specimens for courier pick upPerforms CLIA-waived in-house lab tests (specifically, rapid strep, rapid mono, influenza, urine, pregnancy, and glucometer blood glucose tests)Administers vaccines and PPD skin tests as orderedCleans and restocks clinical areasOrders supplies and medications for all campuses, while maintaining PAR levelsMonitors inventory and expiration dates of suppliesProvides general information to patients, visitors, staff and physicians. Handles and/or resolves patient dissatisfaction or concerns. Refers patient concerns to the appropriate individual for resolution, as necessary. Maintains a professional demeanor.Maintains and documents, clinical records and forms. Scans documents into patient charts through use of EMR system. Enters immunizations into the EMR. Serves as Key person for staff for Point N Click and EMR program issues. Performs basic administrative, clerical, and technical supportive tasks including, but not limited to: Schedules patients for all three campuses for Health ServicesManage the schedule so sufficient sick call appointments are available on any given dayUpdates patient demographic informationMonitor’s completion of compliance forms, collection of student health fees and confirms health insurance using Electronic Medical Record systemPerforms opening and closure procedures, adhering to expectations of Attendance/Tardiness policyUses time management skills to multi-task with excellect attention to detail and accuracyMaintains working inventory of clinic office supplies: reorders as neededPerforms front desk support and cashier duties for Student Health Services when neededPerforms basic account/record keeping functions by posting all client transactions, confirming accuracy of the ticket, and accounting for all monies and credit transactions received for services and fees by the end of each working day. Monitors and collects outstanding student balances and no-show fees.Provides cross-coverage for CAPS and SHS administrative assistant as needed.Participate in Health and Wellness outreach activitiesSupport Immunization compliance programPerforms other duties, including participation on campus committees, as assigned University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff. This position serves as Campus Security Authority (CSA) as outlined by the Clery Act. CSAs have federally mandated responsibilities to report crimes that are reported them. Minimum Qualifications High School Diploma or G.E.D.Medical Assistant CertificationCompleted Certification and Licensure for Phlebotomy Technician or successfully obtained within six (6) months of start date.Graduate of approved program of training, which meets state requirements to perform venipuncture, injections and skin tests, with certificate of satisfactory completion.Two (2) years’ experience in a medical office or hospital setting with utilization of clinical skills.Current BLS/AED for professional rescuers and healthcare providers.Excellent customer and communication service skills with ability to handle difficult situations with professionalism and compassion.Demonstrate knowledge of medical terminology and medical office practices. Preferred Qualifications Proficiency in medical billing and insurance claims to perform functions when necessary.Solid computer skills and proficiency with medical billing systems.Demonstrate knowledge and understanding of all State and Federal confidentiality regulations.Ability to deal with difficult or stressful situations with professionalism and calm.Positive attitude, proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.Experience and sensitivity in working with people of diverse backgrounds and cultures.Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.Ability to engage and integrate culturally responsive practices and knowledge in their work. Physical Requirements The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent standing and walking, occasional sitting, computer and phone use. May be requested to lift up to 25 lbs. Occupational exposure to blood borne and body fluid pathogens may reasonably be anticipated. Personal protective equipment will be provided to reduce or eliminate exposure to routine or limited infectious agents. Work Environment/Work Week/Travel Work performed in clinical environment. Work performed during standard clinic hours, may require minimal overtime to meet business needs and occasionally requires work out-of-doors with exposure to warmer or cooler temperatures. Additional evening and/or weekend hours may be requested to support department, division and University programs, projects and initiatives. Some travel may be required including to other campuses. Valid driver’s license required. Incumbent must also be able to meet the University’s fleet rules and be eligible to drive for University business. The University and its insurance carrier reserves the right to exclude applicants based on their driving record. Hiring Range $20.16 - $26.70 per hour We consider factors such as, but not limited to, scope and responsibilities of the position, candidate’s qualifications, internal equity, as well as market and organizational considerations when extending an offer. Background Check Statement All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening. AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years. Anti-Discrimination/EEO Policy Statement University of the Pacific is an equal opportunity employer dedicated to workforce diversity across backgrounds, experiences, and viewpoints. Pacific does not unlawfully discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability, or other legally protected characteristics or combination of such characteristics. While we strive to attract a broad and representative pool of candidates, all hiring decisions are made based on merit, selecting the most qualified individual for each position. Posting Specific Questions Required fields are indicated with an asterisk (*). * Do you have a high school diploma?YesNo* Do you have Medical Assistant Certification?YesNo* Did you graduate of approved program of training, which meets state requirements to perform venipuncture, injections and skin tests, with certificate of satisfactory completion?YesNo* Have you completed Certification and Licensure for Phlebotomy Technician or willing to successfully obtained within six (6) months of start date?YesNo* Do you have two (2) years of experience in a medical office or hospital setting with the utilization of clinical skills?YesNo* Do you have a current BLS/AED for professional rescuers and healthcare providers?YesNo* Do you possess excellent customer service and communication skills, both verbal and written?YesNo* Do you have knowledge of medical terminology and medical office practices?YesNo* Pacific participates in federal healthcare programs. As such, a required part of the hiring process is to verify that potential employees have not been excluded from participating in federal programs for mandatory exclusions (including for fraud, controlled substances crimes, patient abuse or neglect, or other program-related crimes) or for other permissive exclusions by the Office of Inspector General. A "Yes" response would be considered disqualifying. Please answer the following question accordingly: Are you currently excluded from participation in federal programs (including Medicare, Medicaid, or any other federal healthcare program)?YesNo* Pacific participates in federal healthcare programs. As such, a required part of the hiring process is to verify that potential employees have not been excluded from participating in federal programs for mandatory exclusions (including for fraud, controlled substances crimes, patient abuse or neglect, or other program-related crimes) or for other permissive exclusions by the Office of Inspector General. A "Yes" response would be considered disqualifying. Please answer the following question accordingly: Have you received notice that you are under review for possible exclusion from any federal programs (including Medicare, Medicaid, or any other federal healthcare program)?YesNo* Pacific participates in federal healthcare programs. As such, a required part of the hiring process is to verify that potential employees have not been excluded from participating in federal programs for mandatory exclusions (including for fraud, controlled substances crimes, patient abuse or neglect, or other program-related crimes) or for other permissive exclusions by the Office of Inspector General. A "Yes" response would be considered disqualifying. Please answer the following question accordingly: Are you currently excluded from participation in federal programs (including Medicare, Medicaid, or any other federal healthcare program)?YesNo Applicant Documents Required Documents ResumeCover Letter/Letter of Application Optional Documents Other DocumentCPR/BLS CertificationOther Document 2Other Document 3