Medical Assistant Sr Neurology

Location: Neurology Department

1.0 FTE; 40 hours per week – eligible for benefits

Schedule

• 4x10 hour shifts
• 7:00 AM – 5:30 PM

Responsibilities

• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; arranging examining room instruments, supplies, and equipment; conducts quality checks.
• Performs and supports patient reception including check-in and check-out, registration, scheduling, and coordinating patient follow-up visits.
• Creates moderately complex patient correspondence (e.g., completes medication administration permission forms, refill request routing).
• Participates in Electronic Medical Record (EMR) medication management; may synthesize or compile data from multiple areas of the medical record to complete forms.
• Independently initiates referrals and insurance pre-authorizations.
• Provides general office support including phone and fax management.
• Completes daily, weekly, and monthly monitoring of reports and compliance (e.g., daily charge report, compliance with logs and checks).
• Serves as the preceptor for new staff including orientation, education, skill validation, tracking, assessment, and monitoring progress.
• Ensures supplies are ready by monitoring inventory, stocking work areas, placing orders, and verifying receipt.
• Participates in hospital committees as directed by leadership.
• Serves as a mentor, expert in clinical area/skill, a safety coach/specialist, and continuously assists in reviewing and assessing peers’ skill sets.
• Maintains a safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.
• Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment; reports areas of concern to the next care provider.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Adheres to professional standards, policies and procedures, federal, state, and local requirements, and The Joint Commission standards.
• Supports patient care delivery by assisting health care providers during examinations; preparing laboratory specimens; performing basic testing; disposing of contaminated supplies; cleaning or preparing for sterilization of medical instruments; administering medications per policy and procedures; telephoning prescriptions to pharmacies and other duties within scope.
• Anticipates and leads in balancing workloads and MA assignments and maintaining patient/clinic flow by coordinating with providers and clinic team.
• Provides phlebotomy and advanced specimen processing (e.g., centrifuge, Meditech) when indicated.
• Completes lab test follow-up and medical record documentation.
• Prepares and completes medical record for visit by recording patient information, treatment, and test results.
• Assists with patient “MyChart” enrollment.
• Participates in the standardized education of patients through written instructions and answering questions as directed by the provider.
• Cross-trains to multiple specialties/sub-specialties for front and back office (where applicable).

Requirements

• High School diploma or GED.
• Graduation from an accredited Medical Assistant Program.
• One (1) year of experience in healthcare.
• One year of experience in healthcare may substitute for graduation from a Medical Assistant program.
• Additional education may substitute for additional experience above the required level.
• Basic Life Support (BLS) for Healthcare Providers / CPR certification.
• Certification as a Certified Medical Assistant, Registered Medical Assistant, National Certified Medical Assistant, Nationally Registered Certified Medical Assistant, or Certified Clinical Medical Assistant.

Equivalency: Total experience requirement without graduation from a Medical Assistant program is two years of experience in a direct health care role.

Pay

Hourly Range: $20.00 to $27.67, dependent on applicant's relevant experience.

Benefits

• Competitive pay and benefits package including base pay and incentives.
• Paid time off.
• Medical, dental, and vision insurance.
• Company-provided life and disability insurance.
• Paid parental leave.
• 403b employer match (retirement savings).
• Robust wellness program.
• Access to professional development tools, including an education benefit to help advance your career.
• Annual employee bonus program based on organizational performance (paid the following April if goals are met).
• Annual base pay increases based on performance over the previous year.