Medical Assistant Sr, Certified - Arnold Palmer Hospital, Cardiology Outpatient Center - Downtown Orlando

About the Role

Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant, and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary care, and the largest hospitalist program in Florida.

Orlando Health Medical Group is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices, and more than 60 outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.

Responsibilities

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or advanced practice provider (APP) during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types as ordered by the provider.
• Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under direction of a provider.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
• Acts as a liaison on behalf of the patient to schedule specialty testing and/or specialty physician consultation.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Helps develop and coordinate the orientation process in the assigned practice for Medical Assistants.
• Acts as preceptor and/or oversees assigned preceptor(s) in collaboration with nursing/clinical leadership and corporate Learning Consultant.
• Supports and helps develop quality strategies within the practice.
• Helps to facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
• Collaborates with the clinical leadership and education to assess ongoing competence of Medical Assistants.
• Leads and participates in departmental committees and special projects.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Demonstrates the knowledge and skills necessary to provide care and assess data appropriate to the age-specific needs of the patients.
• Demonstrates awareness of medical/legal issues, patient rights, and compliance with standards of regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists business office as needed with reception, scheduling, and discharge of patients.

Requirements

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting in addition to the experience required under the Experience section).
• Maintains current BLS Healthcare Provider Certification.
• Maintains current certification or registry by one of the following agencies:
  • Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA)
  • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA)
  • Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)
  • National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT)
  • Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP)
  • Registered Medical Assistant (RMA) by American Medical Technologists (AMT), the American Registry of Medical Assistants (ARMA), or by American Allied Health (AAH)
• Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.
• Minimum three (3) years as Certified Medical Assistant.

Benefits

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (childcare, elder care, pet care)
• Paid Parental Leave
• Pet Insurance
• Car Insurance
• Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
• Career-growing FREE education programs and well-being services