Medical Assistant, Certified - Arnold Palmer Hospital, Cardiology Outpatient Center - Downtown Orlando

About the Organization

Orlando Health Medical Group is a comprehensive physician group serving patients across the southeastern United States. With more than 200 practices and 1,200 physicians, we have a strong presence in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant, critical care medicine, and more than 30 pediatric subspecialties. We also provide women’s health, primary care, and Florida’s largest hospitalist program.

Part of the Orlando Health system, we operate 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, over 100 primary care practices, and more than 60 outpatient facilities spanning Florida’s east to west coasts. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.

About the Role

The Certified Medical Assistant performs patient care under the direction of the physician and supervision of the lead nurse in an ambulatory care setting.

Responsibilities

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assists the physician during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
• Acts as a liaison on behalf of the patient to schedule specialty testing and/or specialty physician consultation, providing patients with scheduling information.
• Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
• Adheres to and ensures compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellence standards.
• Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Demonstrates knowledge and skills necessary to provide care and assess data appropriate to the age-specific needs of patients.
• Demonstrates awareness of medical/legal issues, patient rights, and compliance with standards of regulatory and accrediting agencies.
• Practices efficient use of supplies.
• Assists the business office as needed with reception, scheduling, and discharge of patients.

Requirements

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or 5 years of verifiable applicable work experience in a patient care setting).

Qualifications

• Maintains current BLS Healthcare Provider Certification.
• Maintains current certification by one of the following agencies:
  • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA)
  • Registered Medical Assistant (RMA) by American Medical Technologists (AMT)
  • Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA)
  • National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT)

Benefits

• Medical, Dental, and Vision coverage
• 403(b) Retirement Savings Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (childcare, elder care, pet care)
• Paid Parental Leave
• Pet Insurance
• Car Insurance
• Educational Benefits, including tuition reimbursement and monthly payments to help pay down graduated school debt
• Career-growing FREE education programs and well-being services to support you and your family through every stage of life