Medical Assistant - Springboro Primary Care - Full-Time

About the role

Full-time position in Springboro Primary Care, providing patient care, customer service, collaboration, data management, and laboratory support under the supervision of a nurse or licensed physician.

Responsibilities

• Patient Care: Provide competent technical and clinical services; assist care providers with procedures and physical exams; prepare patients; deliver family-centered, culturally competent care; treat families as full partners in decision-making.
• Customer Service: Act as a customer advocate; respond quickly to parent requests and concerns; provide education and information to patients and families.
• Collaboration: Work cooperatively with peers; follow complex direction to resolve problems; develop positive working relationships; share knowledge and support team members.
• Data Management: Manage records per department policy; assist with data collection; obtain consent and release forms; maintain accurate documentation and patient files.
• Laboratory Work and Testing: Manage specimens per protocols; maintain knowledge of routine testing processes; retrieve and communicate normal lab results as delegated.

Requirements

• High school diploma or equivalent
• Graduate of a Medical Assisting program and no directly related experience or
• Completion of a formal medical services training program of the US armed forces or
• 1 year of work experience in a related job discipline

About Us

Cincinnati Children’s is a top 10 children’s hospital with a holistic team approach to patient care and research. Recognized for clinical excellence, innovation, and workplace culture, including U.S. News & World Report rankings, NIH funding leadership, and certifications such as Magnet® and “Great Place to Work.”