Medical Assistant - Sports Medicine Clinic

As a Medical Assistant, you're on the front line of care, providing clinical and non-clinical assistance to physicians, providers and licensed staff in the management of patient flow and the environment of care — answering phone messages, scheduling authorization of procedures, surgeries and deliveries, and stepping in as needed to cover other duties within the scope of non-licensed staff.

Responsibilities

• Measure and record appropriate vital signs, identify abnormal values and report findings to the appropriate nursing staff or medical provider.
• Assist with patient arrival to the clinic, schedule new and follow-up patient appointments and facilitate a smooth patient exit from clinic.
• Recognize emergencies and respond appropriately in adherence to organizational policy and procedure.
• Demonstrate a working knowledge of clinic equipment, including preparation of equipment, testing of equipment for safety prior to use on patient, and cleaning and disinfecting of equipment (between patients and at clinic's end) according to hospital policy.
• Maintain linens, supplies and equipment for clinic use and stock exam rooms/tables appropriately.
• Properly collect, prepare and secure laboratory specimens for testing and/or transport when necessary.
• Document appropriately in the patient medical record according to established departmental guidelines.
• Navigate electronic medical records to obtain laboratory and radiology results and outside medical records, update patient demographic data and schedule follow-up appointments.
• Prepare safety reports when warranted or as directed by the clinic manager/designee.
• Maintain privacy of patient personal health information by ensuring computer screens are secure in the absence of medical/nursing/clinical staff.
• Demonstrate honesty, promptness, dependability, courtesy and respect in interactions with patients, caregivers, customers, co-workers and staff.
• Consult and keep clinic manager informed of clinic activities, requirements and problems.
• Demonstrate ability to manage patient and/or co-worker complaints in a calm, positive, non-judgmental manner, and report these events to clinic manager on a daily basis.
• Maintain strict patient confidentiality exemplified by discussing issues only with appropriate persons and in a place and manner.
• Implement standard and transmission-based precautions, per hospital policy.
• Ensure patient safety during clinic visits, per hospital policy.
• Report any safety hazards or violations in patient or clinic environment to clinic manager and participate in quality improvement process.
• Participate in the clinic preparation process by gathering appropriate clinical documentation for review by the medical provider, obtaining medical records from outside facilities, scanning outside correspondence into the appropriate area of the electronic medical record, and answering/routing calls.

Requirements

• Minimum High School diploma, GED or equivalent or 2 years of appropriate work experience.
• Current American Heart Association BLS certification.

Schedule

Days (United States of America)

About LCMC Health

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary.

Lakeside Hospital has a heritage rooted in extraordinary care for women and babies, while evolving to meet the healthcare needs of the whole family. As an essential part of LCMC Health's incredible community of care, Lakeside Hospital brings a new level of expert care by going the extra mile, treating the whole patient and not just a condition.