Medical Assistant Site Supervisor

About the role

We are seeking an experienced full-time Medical Assistant Site Supervisor for our community health clinic in Sacramento. This individual should be a high-energy and knowledgeable clinic professional with strong interpersonal skills and demonstrated results in clinic management and team development. Our culture is important to our success, and we are looking for a special individual who will contribute to our core values of excellent patient care in a warm, respectful, and professional environment.

Responsibilities

• Provide supervision to clinical team of Medical Assistants, including work assignment, training and development, and performance management.
• Track and report clinic metrics and performance.
• Implement programs to improve performance.
• Build positive relations with site providers. Ensure providers have needed support to optimize patient care.
• Ensure compliance with quality and safety requirements.
• Address patient grievances and report these to management.
• Coordinate regular inventory, vaccination management program, and other clinic operation needs.
• Deescalate and resolve conflict in the clinic.
• Fully trained to cover for absent staff, as needed.

Requirements

• 1+ years supervisory experience in a clinic setting
• 4+ years medical assistant experience in a family practice clinic setting
• Medical Assistant certification
• Current Basic Life Support (BLS) certification
• Strong organizational and communication skills
• Ability to excel in a fast-paced environment
• Fluent bilingual preferred (Spanish, Russian, Arabic)
• College preferred, high school diploma or equivalent required

Schedule

Current clinic hours (subject to change as we grow):

• Monday, Tuesday, Thursday, Friday: 8:00 am – 5:00 pm
• Wednesday: 9:00 am – 6:00 pm

Benefits

• Medical, dental, vision, life & optional insurance
• Vacation, holiday and sick paid time off
• 401(k) & match
• Employee Assistance Program (EAP)