Medical Assistant | Singing River Pediatrics Clinic - Ocean Springs

Position Overview

In a caring and professional manner, the Medical Assistant (MA) performs a reasonable scope of clinical and administrative tasks delegated by and under the direct/onsite supervision of the Physician and/or their intermediary personnel responsible for patient care management. Intermediary personnel include physician assistants (PA), nurse practitioners (NP), and registered nurses (RN). He/she assists front office personnel as directed by the Practice/Office Manager.

Education

• High School graduate or equivalent required.
• Graduate from a Medical Assistant program accredited by the ABHES (the Accrediting Bureau of Health Education Schools) OR CAAHEP (the Commission on Accreditation of Allied Health Education Programs) preferred.

Certifications

• If CMA: Certified/recognized as a Certified Medical Assistant (CMA) from one of the following institutions: Board of the American Association of Medical Assistants (AAMA); National Association for Health Professionals (NAHP); American Medical Technologists (AMT); Medical Career Assessments (MedCA); National Healthcareer Association (NHA); National Institute of Health Professionals (NIHP).
• If RMA Certification must be a Registered Medical Assistant (RMA) from one of the following institutions: American Medical Technologists (AMT); American Allied Health (AAH); National Association for Health Professionals (NAHP).

Experience

• A minimum of one (1) year customer service experience performing registration, scheduling, and insurance verification required.
• A minimum of one (1) year experience as a Certified Medical Assistant preferred.

Reports To

Service Line Operations Coordinator, as well as under the direction of the Physician responsible for patient care management as applicable.

Physical Demands

• Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area.
• Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
• Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease.
• Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
• Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound.
• Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
• Must be able to be active for extended periods of time without experiencing undue fatigue.
• Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.

Mental Demands

• Must demonstrate keen mental faculties/assessment and decision making abilities.
• Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.
• Must demonstrate strong written and verbal communication skills.
• Must possess emotional stability conducive to dealing with high stress levels.
• Must demonstrate ability to work under pressure and meet deadlines.
• Attention to detail and the ability to multi-task in complex situations is required.
• Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands

• Must possess superior customer service skills and professional etiquette.
• Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
• Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
• If you’re looking for purpose, teamwork, and a place where what you do truly matters, you’ve found it. Let’s do big things together.