Medical Assistant | Singing River Orthopedics Clinic - Gulfport

At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day. With pride, passion, and commitment, we will improve health and save lives in our community every day.

About the Role

In a caring and professional manner, the Medical Assistant (MA) performs a reasonable scope of clinical and administrative tasks delegated by and under the direct/onsite supervision of the Physician and/or their intermediary personnel responsible for patient care management. Intermediary personnel include physician assistants (PA), nurse practitioners (NP), and registered nurses (RN). He/she assists front office personnel as directed by the Practice/Office Manager.

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Responsibilities

• Perform clinical and administrative tasks under the supervision of a Physician, PA, NP, or RN.
• Assist front office personnel as directed by the Practice/Office Manager.

Requirements

• High School graduate or equivalent required.
• Graduate from a Medical Assistant program accredited by the ABHES (the Accrediting Bureau of Health Education Schools) or CAAHEP (the Commission on Accreditation of Allied Health Education Programs) preferred.
• A minimum of one (1) year customer service experience performing registration, scheduling, and insurance verification required.
• A minimum of one (1) year experience as a Certified Medical Assistant preferred.
• Must complete and maintain BCLS certification upon hire and/or transfer.
• Must have de-escalation training completed by the end of position orientation (90 days).
• Must possess proficient knowledge and ability to use a computer, MS Outlook, Word, and other office technology.
• Must demonstrate appropriate clinical judgment and apply professional skills to a patient population of all ages.

Certifications

If CMA: Certified/recognized as a Certified Medical Assistant (CMA) from one of the following institutions:

• Board of the American Association of Medical Assistants (AAMA);
• National Association for Health Professionals (NAHP);
• American Medical Technologists (AMT);
• Medical Career Assessments (MedCA);
• National Healthcareer Association (NHA);
• National Center for Competency Testing (NCCT);
• National Institute of Health Professionals (NIHP).

If RMA: Certification must be a Registered Medical Assistant (RMA) from one of the following institutions:

• American Medical Technologists (AMT);
• American Allied Health (AAH);
• National Association for Health Professionals (NAHP).

Must maintain certification according to the certifying organization’s standards.

Schedule

Monday - Friday (8:00 AM - 5:00 PM)

Physical Demands

• Moderately active work: involves sitting with frequent requirements to move about the office, facility, or travel within the SRHS service area.
• Exerting a negligible amount of force frequently to lift, carry, push, pull, or move objects, including the human body.
• Exposure to body fluids, sputum, and tissues, which may carry the hazard of infectious disease.
• Repetitive motions: substantial movements of the wrists, hands, and/or fingers while operating standard office equipment.
• Ability to perceive sound at normal speaking levels with or without correction; fine discriminations in sound.
• Close visual acuity and the ability to adjust focus between a computer monitor and printed material.
• Ability to be active for extended periods without undue fatigue.
• Must be able to work assigned schedules, with possible changes based on hospital needs (off days, shifts, or weekends).

Mental Demands

• Keen mental faculties, assessment, and decision-making abilities.
• Superior communication/speaking/enunciation skills to receive and give information in person and by telephone.
• Strong written and verbal communication skills.
• Emotional stability conducive to dealing with high stress levels.
• Ability to work under pressure and meet deadlines.
• Attention to detail and ability to multi-task in complex situations.
• Ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands

• Superior customer service skills and professional etiquette.
• Proficient knowledge and ability to use office technology (telephone, fax, etc.).