Medical Assistant - Silver Lake, CA

About the role

We’re hiring a Medical Assistant to support day-to-day clinical care and patient flow at our Silver Lake clinic. This role is a great fit for someone who is highly organized, calm under pressure, detail-oriented, and energized by delivering an excellent patient experience.

What You’ll Do

• Patient Rooming & Clinical Support: Room patients, collect relevant health information, review health summaries, take vitals, and document accurately in the medical record.
• Provider Support: Help providers prepare for patient visits by reviewing upcoming schedules, capturing relevant patient context, and communicating important updates throughout the clinic day.
• Patent Flow & Clinic Coordination: Monitor the schedule, help move patients smoothly from front of house to back of house, and partner with the care team to keep clinic flow on track.
• Labs, Imaging & Follow-Up: Support lab and imaging workflows, including entering orders, confirming diagnosis codes, updating pharmacy information, and helping ensure follow-up items are completed in a timely manner.
• Phlebotomy & Clinical Procedures: Perform phlebotomy and specimen collection as needed while following Tia’s clinical guidelines and safety standards.
• Clinic Readiness: Prepare, clean, disinfect, and restock exam rooms throughout the day, including supply management, expiration checks, autoclaving, and ordering supplies as needed.
• Personalized Patient Care: Capture relevant patient preferences, needs, and context to help the broader care team deliver thoughtful, individualized care.

What You’ll Bring

• Medical Assistant certification or completion of a Medical Assistant training program, as required by applicable state or payer requirements.
• Experience in a clinical, ambulatory, primary care, women’s health, or patient-facing healthcare setting.
• Phlebotomy experience.
• Experience taking and documenting vitals.
• Comfort using electronic medical record systems and clinical documentation tools.
• Strong attention to detail and ability to follow clinical workflows and documentation standards.
• Highly organized, calm under pressure, and able to manage multiple priorities in a busy clinic environment.
• Strong patient service orientation and ability to communicate with empathy, professionalism, and discretion.
• Understanding of HIPAA and patient confidentiality requirements.
• Authorization to work in the United States.
• Ability to work Monday-Friday opening or closing shifts, with rotating Saturdays as needed.

Why Tia

• Opportunity to help reimagine women’s healthcare.
• Collaborative clinic environment with providers, MAs, and front-of-house teams.
• Mission-driven team focused on high-quality, personalized patient care.
• Opportunity to build experience in an integrated women’s health model.