Medical Assistant - Royal Palm Beach & Jupiter- Bilingual Spanish

Essential Functions

• Patient Care Coordination
• Facilitate effective communication between patients and providers during clinical care.
• Collect and relay pertinent patient information to the provider.
• Receive, interpret, and act on provider directives accurately and promptly.
• Patient Preparation & Clinical Support
• Prepare patients for provider visits, including:
• Rooming patients
• Obtaining and documenting vital signs
• Reviewing intake paperwork
• Accessing radiology images
• Removing dressings
• Setting up procedures and preparing injections
• Accurate data entry in the EMR system

Administrative & Documentation Duties

• Complete tasks related to company initiatives, including Patient-Reported Outcomes (PROs) and Quality Payment Programs.
• Prepare and review patient electronic charts prior to the date of service.
• Verify that all outstanding test results are documented in the EMR.
• Note any required imaging, DME, or casting prior to the visit.
• Scan clinical documentation into the EMR system.
• Print daily clinic schedules on the morning of service.
• Manage assigned providers’ EMR desktops in a timely and organized manner.

Patient Support & Communication

• Assist providers with preparing prescriptions and completing patient-related forms (e.g., work release, FMLA).
• Retrieve and respond to voicemails within 24 business hours, ensuring actions are documented in the EMR.
• Ensure patients receive education as directed by the provider.
• Promote a positive and professional patient experience at all times.

Clinical Environment & Compliance

• Maintain exam room standards, including restocking at the end of each clinic day.
• Ensure rooms and exam tables are cleaned throughout the day and at closing.
• Monitor and replace biohazard and sharps containers as needed.
• Maintain a clean and organized workspace.
• Maintain strict compliance with HIPAA regulations and confidentiality standards.