Medical Assistant - Royal Palm Beach & Jupiter

About the role

Center for Bone & Joint Surgery of the Palm Beaches is a multi-location medical practice devoted to the diagnosis and treatment of injuries and diseases of the musculoskeletal system. Our locations feature a staff of highly trained orthopedic surgeons, each with a specific area of expertise. We offer a team approach to care and provide a variety of on-site services for convenience and continuity, including X-ray, MRI, physical therapy, and aquatic therapy.

The ideal candidate thrives in a fast-paced, high-volume clinic environment, demonstrates a strong interest in orthopedic care (experience preferred), is committed to long-term employment, and is willing to travel to our Jupiter office once per week.

Responsibilities

Patient Care Coordination

• Facilitate effective communication between patients and providers during clinical care.
• Collect and relay pertinent patient information to the provider.
• Receive, interpret, and act on provider directives accurately and promptly.

Patient Preparation & Clinical Support

• Prepare patients for provider visits, including:
  • Rooming patients
  • Obtaining and documenting vital signs
  • Reviewing intake paperwork
  • Accessing radiology images
  • Removing dressings
  • Setting up procedures and preparing injections
• Perform accurate data entry in the EMR system.

Administrative & Documentation Duties

• Complete tasks related to company initiatives, including Patient-Reported Outcomes (PROs) and Quality Payment Programs.
• Prepare and review patient electronic charts prior to the date of service.
• Verify that all outstanding test results are documented in the EMR.
• Confirm patient appropriateness (e.g., body part, insurance coverage) and note any required imaging, DME, or casting prior to the visit.
• Scan clinical documentation into the EMR system.
• Print daily clinic schedules on the morning of service.
• Manage assigned providers’ EMR desktops in a timely and organized manner.

Patient Support & Communication

• Assist providers with preparing prescriptions and completing patient-related forms (e.g., work release, FMLA).
• Retrieve and respond to voicemails within 24 business hours, ensuring actions are documented in the EMR.
• Ensure patients receive education as directed by the provider.
• Promote a positive and professional patient experience at all times.

Clinical Environment & Compliance

• Maintain exam room standards, including restocking at the end of each clinic day.
• Ensure rooms and exam tables are cleaned throughout the day and at closing.
• Monitor and replace biohazard and sharps containers as needed.
• Maintain a clean and organized workspace.
• Ensure strict compliance with HIPAA regulations and confidentiality standards.

Qualifications

• Experience working in a high-volume clinical environment (preferred).
• Orthopedic experience strongly preferred.
• Demonstrated commitment to long-term employment.
• Strong organizational, communication, and multitasking skills.
• Willingness and ability to travel to the Jupiter office once per week.

Benefits

• Competitive health and welfare benefits.
• Monthly $43 stipend applicable toward ancillary benefit offerings.
• Health Savings Account (HSA) with employer contributions for qualifying High-Deductible Health Plans (HDHP).
• 401(k) retirement plan with company match.
• Employee Assistance Program (EAP) providing 24/7 confidential support services.
• Generous Paid Time Off (PTO).
• Paid holidays, with offices closed on most major holidays.
• Predictable scheduling, with no evening or weekend hours.
• Mileage reimbursement, where applicable.