Medical Assistant- Riverside Medical Group

Essential Functions and Responsibilities

• Work closely with the clinical care team to deliver the best care for our patients.
• Foster a climate allowing for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes.
• Collaborate with other care team members to address gaps in care (chart prep).
• Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources.
• Act as a patient advocate to ensure highest quality of care for our patients.
• Set-up medical equipment and perform related tests as applicable, administer injections, and perform routine specimen collection and point of care tests.
• Responsible for vaccine administration as directed.
• Interview patients regarding medical concerns and obtain medical history.
• Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients’ EHR.
• Responsible for blood draws and specimen processing.
• Assist in performing routine medical procedures as requested.
• Prepare patients and treatment rooms for exams. Drape patients with covering and positions instruments and equipment.
• Review physician orders and lab requests and follow up as needed. Call in prescriptions/order refills as approved and directed.
• Communicate test results to patients as directed.
• Aid in patient education with related educational tools, periodicals, flyers, and handouts.
• Aid in applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).
• Respond to patient phone calls, as appropriate.
• Maintain a clean and well-organized work area.
• Maintain patient confidentiality in alignment with HIPAA regulation.
• Attend meetings and participate in classroom activities as needed.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education, Licensures & Certifications Required: High School diploma or equivalent Required: Graduate of a Medical Assistant program Preferred: MA certification
• Knowledge, Skills & Abilities
• Self-disciplined, energetic, passionate, and innovative
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
• Ability to maintain confidentiality at all times
• Ability to react calmly and effectively in emergency situations
• Ability to interpret, adapt, and apply guidelines and procedures
• Ability to communicate clearly and document efficiently in EHR
• Knowledge in vaccine administration, storage, handling and documentation
• Knowledge and understanding of medical terminology
• Knowledge of patient care and examination procedures
• Knowledge of using medical equipment and instruments to administer patient care
• Knowledge of common safety hazards and precautions to establish a safe work environment
• Skill in assisting in a variety of treatments and medications, as directed
• Skill in taking vital signs
• Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
• Customer service skills; social perceptiveness and service oriented
• Excellent time management skills and ability to multi-task and prioritize work