Medical Assistant/Registration Representative

We need to output HTML fragment with sections for headings where content exists. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate. Must include sections only if real specific content. We need to parse the posting. Key info: - Primary City/State: Show Low, Arizona - Department Name: Payson Same Day-Show Low RHC - Work Shift: Varied - Job Category: Clinical Care - Schedule: 40hrs wk., Primarily Monday - Friday with Saturday rotation. - Position Summary (prose) - Core Functions (list of duties) - Minimum Qualifications (list) - Preferred Qualifications (list) - Additional notes: EEO statement etc to be removed. We need sections: About the role? Not present. Responsibilities? Could be core functions. Requirements? Minimum qualifications. Qualifications? Could be preferred qualifications. Skills? Not explicit separate. Benefits? Not mentioned. Pay? Not mentioned. Schedule? Yes schedule given. Thus we will have sections: Responsibilities (core functions), Requirements (minimum qualifications), Qualifications (preferred qualifications), Schedule. Also maybe About the role? Could use position summary as About the role. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role (position summary). Then Responsibilities (core functions). Then Requirements (minimum qualifications). Then Qualifications (preferred). Then Schedule. We must not create sections with filler. Ensure we include all substantive info. We need to use

• for any list of duties/requirements/benefits. For prose use

  . We must not repeat job title. Not include metadata like Primary City/State etc? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it." So we can include location, department, shift, job category maybe as a short paragraph at top. Not as heading. Thus output:

  Show Low, Arizona • Payson Same Day-Show Low RHC • Work Shift: Varied • Job Category: Clinical Care

  Then

  About the role

  position summary text

  Then

  Responsibilities

  • ... each duty
  Then

  Requirements

  • ... each minimum qualification
  Then

  Qualifications

  • ... each preferred qualification
  Then

  Schedule

  40hrs wk., Primarily Monday - Friday with Saturday rotation.

  We must ensure we preserve all substantive information from core functions, minimum qualifications, preferred qualifications. Let's extract core functions list items from the text. Core Functions paragraph is long with many sentences. We need to break into list items each duty. We'll need to parse. Let's copy core functions section: "Core Functions Performs registration processes, verifies insurance coverage and obtains authorization notification. Accurately documents information and performs data-entry to ensure maximum reimbursement. Obtains necessary signatures specific to patients' insurance plan. Calculates patient liability according to verification of insurance benefits. Collects deposits and co-payments. Provides financial counseling for patients and their families by explaining financial policies and providing available resources for alternative payment arrangements. Assists patients and their families with completing financial documents when appropriate. Serves as a liaison between the patient, billing department, and payor to enhance account receivables, resolve outstanding issues and/or patient concerns. Enters charges for services delivered and does daily charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork faxed to PBO. Adheres to all billing procedures including preparation of Medicare billing at the end of the month within specific timelines. Responsible for scheduling of patients, families, procedures, and physician appointments. Assists in scheduling routine appointments within the medical practice(s) and external practices as necessary. Assists in obtaining pre-certification, referrals, authorizations, prescriptions refills and other medical testing as necessary. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. Optimizes patient flow by using effective customer service communication skills utilizing kindness, tact and courtesy to ensure positive patient response to service. Demonstrates proactive interpersonal communications skills when relating to internal and external customers. Uses discretion and is attentive to issues of customer confidentiality. Demonstrates skills in pro-active resolution and attempts to resolve scheduling conflicts. Provides support to include, answering the phones, returning phone messages, pick-up/prioritizing/distributing mail, completing purchase requests, ordering supplies/forms, coordinating/scheduling meetings, maintaining and re-stocking exam rooms and lobby. Monitors inventory including medication/injectables and immunizations, i.e., expired medications, recalls and patient tracking. Responsible for the medical records for the assigned area. Ensures medical records are pulled and ready daily. Initiates obtaining needed records from hospitals, practices, and other ancillary departments. Follows guidelines and assists in developing procedures to ensure that medical records are in compliance with all state and federal laws. Prepares patient for exam and treatment by taking and recording vitals signs, symptoms, medication list, symptoms and other necessary measurements and recording chief complaint. Reports condition of patient which may be indicative of changes of the patient’s condition to the clinician. Assists providers with exams and minor office procedures and acts as a chaperon if needed. Performs office-based testing and treatments related to patient care under supervision of a clinician. Performs and records daily/monthly quality control on all office based testing and treatment. Maintains a log book of results and lot numbers. Collects and prepares specimens for laboratory testing including phlebotomy. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures through Materials Management. Follow’s manufacturer’s recommendations and OSHA guidelines of handling hazardous substances. Performs and records daily/monthly quality control on all equipment. This position works under the direct supervision of the providers, following established procedures. Uses established knowledge and problem-solving skills with to work independently in a fast paced, multi-task environment. Responsibility for ensuring efficient coordination of billing processes, financial counseling, client scheduling, maintaining and handling of documentation, and patient flow. Interacts with all levels of staff internal and external, including patients and their families, physician offices, third party payors, vendors, clinical staff, ancillary staff, therapist, nurses and case managers. Also interacts with physician in order to report and ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family in changes in health status. Primary responsibility is to main department assigned, however cross-over and assistance to other departments is required." We need to split into sensible list items. Could be each sentence as an item. That's many but okay. We'll produce
  • Performs registration processes, verifies insurance coverage and obtains authorization notification.
  ... etc. We must ensure we don't miss any. Let's enumerate sentences: 1. Performs registration processes, verifies insurance coverage and obtains authorization notification. 2. Accurately documents information and performs data-entry to ensure maximum reimbursement. 3. Obtains necessary signatures specific to patients' insurance plan. 4. Calculates patient liability according to verification of insurance benefits. 5. Collects deposits and co-payments. 6. Provides financial counseling for patients and their families by explaining financial policies and providing available resources for alternative payment arrangements. 7. Assists patients and their families with completing financial documents when appropriate. 8. Serves as a liaison between the patient, billing department, and payor to enhance account receivables, resolve outstanding issues and/or patient concerns. 9. Enters charges for services delivered and does daily charge reconciliation in a timely and accurate manner. 10. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork faxed to PBO. 11. Adheres to all billing procedures including preparation of Medicare billing at the end of the month within specific timelines. 12. Responsible for scheduling of patients, families, procedures, and physician appointments. 13. Assists in scheduling routine appointments within the medical practice(s) and external practices as necessary. 14. Assists in obtaining pre-certification, referrals, authorizations, prescriptions refills and other medical testing as necessary. 15. Responsible for communicating test results to patient. 16. Acts as a resource to clinician in order to provide optimal patient care. 17. Optimizes patient flow by using effective customer service communication skills utilizing kindness, tact and courtesy to ensure positive patient response to service. 18. Demonstrates proactive interpersonal communications skills when relating to internal and external customers. 19. Uses discretion and is attentive to issues of customer confidentiality. 20. Demonstrates skills in pro-active resolution and attempts to resolve scheduling conflicts. 21. Provides support to include, answering the phones, returning phone messages, pick-up/prioritizing/distributing mail, completing purchase requests, ordering supplies/forms, coordinating/scheduling meetings, maintaining and re-stocking exam rooms and lobby. 22. Monitors inventory including medication/injectables and immunizations, i.e., expired medications, recalls and patient tracking. 23. Responsible for the medical records for the assigned area. 24. Ensures medical records are pulled and ready daily. 25. Initiates obtaining needed records from hospitals, practices, and other ancillary departments. 26. Follows guidelines and assists in developing procedures to ensure that medical records are in compliance with all state and federal laws. 27. Prepares patient for exam and treatment by taking and recording vitals signs, symptoms, medication list, symptoms and other necessary measurements and recording chief complaint. 28. Reports condition of patient which may be indicative of changes of the patient’s condition to the clinician. 29. Assists providers with exams and minor office procedures and acts as a chaperon if needed. 30. Performs office-based testing and treatments related to patient care under supervision of a clinician. 31. Performs and records daily/monthly quality control on all office based testing and treatment. 32. Maintains a log book of results and lot numbers. 33. Collects and prepares specimens for laboratory testing including phlebotomy. 34. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. 35. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. 36. Disinfects equipment and instruments using appropriate solutions following sterilization procedures through Materials Management. 37. Follow’s manufacturer’s recommendations and OSHA guidelines of handling hazardous substances. 38. Performs and records daily/monthly quality control on all equipment. 39. This position works under the direct supervision of the providers, following established procedures. 40. Uses established knowledge and problem-solving skills with to work independently in a fast paced, multi-task environment. 41. Responsibility for ensuring efficient coordination of billing processes, financial counseling, client scheduling, maintaining and handling of documentation, and patient flow. 42. Interacts with all levels of staff internal and external, including patients and their families, physician offices, third party payors, vendors, clinical staff, ancillary staff, therapist, nurses and case managers. 43. Also interacts with physician in order to report and ask for or clarify information. 44. Prioritizes data from multiple sources to provide support for the response of the patient and family in changes in health status. 45. Primary responsibility is to main department assigned, however cross-over and assistance to other departments is required. Now Minimum Qualifications list: "Minimum Qualifications High school diploma/GED or equivalent working knowledge. Must be a graduate of an Accredited Medical Assisting Program and/or Certified Medical Assistant with experiential training in medical front office and insurance billing procedures. Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for