Medical Assistant/Receptionist Hybrid - Part Time

Medi-Weightloss of Mansfield is dedicated to transforming lives by helping individuals achieve their health and weight loss goals through personalized medical weight loss programs in a supportive and caring environment.

About the role

We are seeking a talented and experienced Medical Assistant with front office expertise to join our team. The ideal candidate will play a pivotal role, performing both clinical and administrative duties to support our clinic operations and patient care.

Responsibilities

Administrative Duties

• Utilize a multi-line phone system to answer and appropriately route all incoming calls.
• Conduct follow-up calls to discuss patient progress and address concerns.
• Refer non-routine, sensitive, or complex requests to the appropriate staff member.
• Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards.
• Assist with monitoring daily inventory levels of clinical and office supplies.
• Perform daily scanning and uploading of documents in patient files.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.

Clinical Duties

• Obtain patient vitals, perform EKG, and conduct phlebotomy.
• Administer IM injections.
• Prepare laboratory order forms and obtain patient laboratory results.
• Assist physicians or mid-level practitioners with patient referrals to other healthcare professionals.
• Document patient progress notes in the patient chart and/or EMR.
• Conduct follow-up calls to patients to discuss progress and address concerns.
• Perform other clinical duties as required.

Requirements

• Medical Assistant certification.
• Front office experience, including insurance and VOB (Verification of Benefits) knowledge.
• Clinical experience in EKG and phlebotomy.
• Bilingual in English and Spanish (required).
• Prior experience and training in exercise (a plus).

Pay

$18.00 per hour