Medical Assistant (part-time)

Responsibilities

• Follow LifeStance policy to process telephone, electronic, and faxed medication refill requests daily from pharmacies, providers, and patients
• Perform and record patient vitals
• Absorb and enter Intake information into the electronic health record
• Process prior authorizations for patient medications
• Support patients in setting up medications for self-administration, verifying accuracy with an attention to detail
• Demonstrate excellent customer service when handling patient needs
• Interact and participate in interdisciplinary staff meetings and day-to-day functioning of clinic
• Handle and prepare specimens for processing by outside laboratory service
• Document as appropriate in electronic health record
• Adhere to HIPAA regulations, scope of practice guidelines, and related compliance standards

Requirements

• Associates Degree preferred
• MA certification required
• Must be efficient in 10-key and computer keyboard
• Exceptional customer service skills following up on issues until resolved
• Experience with an EMR system
• Ability to identify process improvement opportunities and implement corrective actions/updates as needed
• Comfortable with ambiguity and a willingness to work with a high degree of autonomy in fast paced environment and meet critical deadlines
• Highly organized with strong attention to detail and accuracy
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

Skills

• Customer service skills
• Attention to detail
• Organizational skills
• Ability to handle ambiguity
• Ability to work independently
• Ability to follow procedures and guidelines
• Ability to identify and implement process improvements

Benefits

LifeStance Health is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Pay

The pay for this position ranges from $21 to $23 per hour.

Schedule

24 hours/week.