Medical Assistant, Psychiatry, Full Time, First Shift

About the role

The Medical Assistant functions as an integral part of the Clinical office staff where the Medical Assistants perform administrative and clinical duties. They engage in population appropriate communication, give clear instructions to patients/family regarding treatment, involve family/guardian in the assessment, initial treatment and continuing care of the patient, identify and respond appropriately to patients/families with behavioral health problems, recognize and respond to signs/symptoms of abuse or neglect, obtain vital signs, EKG's, laboratory specimens and other necessary information as required for proper evaluation of patient in accordance with the Medical Assistant competencies utilizing universal precautions at all times, assist the provider in documenting notes, orders and prescriptions by setting them up in the Electronic Medical Record, prepare and maintain the clinic area to include but not limited to: cleaning and stocking examination rooms, daily setup and securing of computer (laptops) equipment, and maintenance of diagnostic equipment, coordinate ancillary services such as diagnostic testing/imaging, hospital procedures and/or admission, additional patient visits, and acquisition of pertinent medical records, maintain positive, professional and cooperative demeanor throughout all interactions with patients, staff, physicians and members of management, maintain patient confidentiality and protect operations by keeping patient care information confidential, understand and adhere to the legal responsibilities and requirements with the medical assistant role, seek knowledge and understanding of quality measures and patient experience.

Responsibilities

• Patient Population - (Clinical Only)
• Engages in population appropriate communication.
• Has knowledge of growth and development milestones and tasks.
• Gives clear instructions to patients/family regarding treatment.
• Involves family/guardian in the assessment, initial treatment and continuing care of the patient.
• Identifies and responds appropriately to patients/families with behavioral health problems.
• Interprets population related data and plans care appropriately.
• Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms.
• Performs treatments, administers medication or operates equipment safely.
• Recognizes and responds to signs/symptoms of abuse or neglect.
• Obtain vital signs, EKG's, laboratory specimens and other necessary information as required for proper evaluation of patient in accordance with the Medical Assistant competencies utilizing universal precautions at all times.
• Aids the provider in documenting notes, orders and prescriptions by setting them up in the Electronic Medical Record.
• All documents, prescriptions, and orders will be pended to the provider to review, edit, and sign as appropriate.
• Prepare and maintenance of the clinic area to include but not to limited to: cleaning and stocking examination rooms, daily setup and securing of computer (laptops) equipment, and maintenance of diagnostic equipment.
• Cover routine patient telephone calls such as prescription refills or pre-certification for medication as directed from the Electronic Medical Record with appropriate and timely documentation regarding actions taken.
• Cover coordination of ancillary services such as diagnostic testing/imaging, hospital procedures and/or admission, additional patient visits, and acquisition of pertinent medical records.
• Maintain positive, professional and cooperative demeanor throughout all interactions with patients, staff, physicians and members of management.
• Maintain patient confidentiality and protect operations by keeping patient care information confidential.
• Understand and adhere to the legal responsibilities and requirements with the medical assistant role.
• Seek knowledge and understanding of quality measures and patient experience.

Qualifications

• Minimum Required: High School Diploma or GED.
• Preferred: 7 - 11 Months equivalent experience.