Medical Assistant PRN

Job Description

Aid physicians with medical procedures in the office setting. Responsibilities include phlebotomy, laboratory testing, quality control, instrument troubleshooting, and maintenance.

• Perform proper quality control procedures before proceeding with patient testing.
• Perform laboratory blood work.
• Perform blood draws.
• Follow laboratory procedures for specimen handling and processing.
• Prepare blood or bone marrow slides for evaluation.
• Send outside labs to appropriate facilities as per patient’s insurance plan.
• Maintain test report logs, quality control logs, equipment records, and checklists according to all regulatory agencies.
• Adhere to AON patient ID policy and procedure during each patient encounter.
• Obtain vital signs, height, weight, pain level, and PHQ9 depression screening of the patient as requested by the physician and document in the Onco/EMR system.
• Place patient in exam room and prepare for physician in a timely manner.
• Receive lab reports via phone, lab system, or fax and document in the patient’s chart or Onco/EMR for physician’s review.
• Aid physicians with medical procedures such as bone marrows, fine needle aspirates, paracentesis, and pelvic exams.
• Document thoroughly in the medical record chart of testing/treatment rendered to patients.
• Prepare encounter forms to charge patients for services received in the office or initial all steps in the process in the EMR for electronic superbill.
• Document all Quality Control and Quality Assurance corrective actions.
• Show physician critical blood counts according to guidelines.
• Obtain all pertinent scans and CDs and prepare for physician’s review.
• Maintain adequate inventory of supplies. Place orders with purchasing as needed.
• Initiate troubleshooting procedures when instrument malfunctions and contact central lab or instrument service company if necessary.
• Perform EKG testing where applicable.
• Perform any and all duties required to keep the laboratory in compliance with state and federal regulatory agencies.
• Must be able to perform compliance testing.
• Take the required number of CEUs annually to meet C.O.L.A. requirements.
• Observe established safety guidelines and maintain cleanliness of the laboratory and equipment.
• Comply with all Federal and State laws and regulations pertaining to patient care, patients’ rights, safety, billing, and collections.
• Adhere to all AON and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan.
• Maintain and ensure the confidentiality of all patient information at all times.
• Aid in training new employees to related job duties.
• Will be expected to work at any AON location to help meet AON business needs.
• Will be expected to work overtime when given sufficient notice of required overtime.

Qualifications

• High School or GED certification.
• Valid Driver’s License and vehicle for travel to other clinic locations as needed.
• One-year experience as a medical assistant in clinic or physician’s office with ability to perform venipuncture.

Core Capabilities

• Analysis & Critical Thinking: Solid problem-solving, analysis, decision-making, planning, time management, and organizational skills.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
• Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), active listening, and balanced feedback.
• Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness, and operational excellence through best practices, strong business and political acumen, collaboration, and partnerships, as well as positive employee, physician, and community relations.
• Self-Management: Effectively manage own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability to work independently with limited supervision. Ability to work remotely effectively as required.
• Computer Skills: Proficiency in MS Office Word, Excel, PowerPoint, and Outlook required. EMR.

Travel

Standard Core Workdays/Hours: Monday to Friday, 8:00 AM – 5:00 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs.