Medical Assistant Primary Care

About the role

As a Medical Assistant, you'll work alongside providers and healthcare professionals dedicated to delivering an exceptional patient experience. Our clinic offers a welcoming, patient-focused environment where you can apply your passion for patient care and teamwork. We are an energetic, fast-paced team serving a diverse patient population. Whether you are just beginning your career or bring years of experience, you'll find opportunities to learn, grow, and make a meaningful impact. If you're ready to take on new challenges, thrive in a positive work environment, and help improve the lives of others, then we are the perfect team for you.

Responsibilities

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate.
• Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
• Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s.
• Acts as chaperon as needed.
• Uses universal blood and body fluid precautions at all times and personal protective equipment as needed.
• Responsible for prioritization of patient flow through clinical process.
• Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests.
• Responsible for communicating test results to patient.
• Acts as a resource to clinician in order to provide optimal patient care.
• May administer medications in accordance with established policies and procedures or as directed.
• Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit.
• Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas.
• Disinfects equipment and instruments using appropriate solutions following sterilization procedures.
• Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances.
• Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• Orders supplies as directed, stocks patient care areas.
• Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
• Develops and maintains effective communication mechanism with all external and internal customers.
• Exemplifies service orientation and the team concept in all contacts.
• This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.
• This position works under the direct supervision of the providers.
• This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient.
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