MEDICAL ASSISTANT (Prescriber Assistant)

Position Overview

We are seeking a Prescriber Assistant Specialist (PAS) to serve as the operational and relational extension of our prescribing providers. This role supports Nurse Practitioners, our Naturopathic Oncologist, and Medical Director by ensuring:

• Appointments are staged and flow smoothly
• Patients feel seen and supported
• Charts, labs, and prescriptions are organized and accurate
• Post-visit follow-through is handled efficiently

What You’ll Do

Clinical & Appointment Support

• Prepare charts prior to patient visits
• Build and organize new patient charts
• Upload labs, reconcile medications, manage documentation
• Room patients and take vitals
• Auxiliary in light in-clinic procedures (UA dips, strep tests, injections, etc.)
• Maintain smooth provider schedule flow

Patient Communication

• Respond to portal messages within scope
• Clarify provider instructions
• Coordinate lab testing and follow-ups
• Communicate with pharmacies, labs, and specialty vendors
• Help de-escalate anxious or overwhelmed patients

Operational Execution

• Maintain provider inboxes and tasks
• Prepare prescriptions for provider review
• Track lab results and follow up as needed
• Manage supplement or medication inventory (if assigned)
• Cook up shipments when required
• Auxiliary in scheduling when needed

Who You Are

• Thrives in a fast-moving clinical setting
• Anticipates needs before they are voiced
• Is highly detail-oriented and organized
• Can remain calm under emotional pressure
• Enjoys helping people feel heard and supported
• Values both systems and relationships
• Understands professional boundaries in healthcare

Qualifications

• Preferred:
• Medical Assistant (MA)
• 2+ years experience in a clinical setting
• EMR experience (Cerbo experience a plus)
• Strong written and verbal communication skills
• Comfort with technology and task management systems
• Must be:
• Dependable and professional
• Able to multitask without sacrificing detail
• Comfortable working closely with providers
• Comfortable supporting patients with complex or chronic illness

Work Environment

• In-clinic role (San Antonio, TX)
• Mission-driven team culture
• High-touch, relational care environment
• Fast-paced with emotional depth

Compensation & Growth

• Competitive compensation based on experience
• Opportunity for role growth and specialization
• Pathways into senior clinical coordination or provider operations leadership

Why Join Root Causes Medicine?

• We are building something intentional.
• If you want to be part of a clinic that values:
• Root-cause thinking
• Patient-centered care
• Meaningful work
• Team collaboration
• Professional growth