Medical Assistant- POS_C_113588

About the Role

The Behavioral Health Medical Assistant is an empathic individual with competent observational, clinical, critical thinking, communication, problem-solving, and decision-making skills to meet patient needs and contribute to a positive patient care experience and work environment.

Responsibilities

• Performs intake triage, vitals, and assists patients with mental health screenings.
• Provides support to Behavioral Health Providers and coordinates psychotropic medication requests for refill.
• Documents vitals, screening, and patient history information as needed.
• Performs injections.
• Responsible for prior authorization of psychotropic medications.
• Coordinates with clinic managers and front/back office services regarding psychiatric and counseling services.
• Performs other duties as deemed necessary by supervisors.
• Abides and sustains workflow expectations established by supervisor.

Requirements

• Ability to work independently with a strong sense of focus, task-oriented.
• Ability to work with culturally diverse families and communities in a culturally sensitive, appropriate, and non-judgmental manner.
• Comprehends fundamental medical terminologies in medical care delivery.
• Previous behavioral health care or medical assistant experience preferred.
• Works well under pressure and maintains a consistently pleasant and professional demeanor when communicating with the public and staff.
• Able to maintain a calm and professional attitude even in crisis situations.
• Ensures work assignments and information gathered are kept confidential and protects all patient and agency information.
• Knowledgeable of and maintains HIPAA standards of privacy and confidentiality.
• Strong interpersonal communication and written skills.

Skills

• Maintains confidentiality.
• Good computer skills, including proficiency in Excel, Word, Word Perfect, Access, and Internet.
• Multi-tasking and well-organized with strong oral and written communication skills.
• Telemedicine clinic experience and knowledge of various telemedicine technologies preferred.
• Experience working in or with a rural clinical setting with technicians, nurses, and physicians preferred.
• Ability to provide basic technical support and triage more difficult problems to appropriate staff.

Schedule

Full-Time

Location

Remote