Medical Assistant (Per Diem)

About the role

North Country Healthcare is a non-profit affiliation of four medical facilities in the White Mountains Region of New Hampshire. This leading comprehensive healthcare network employs hundreds of highly-trained individuals who deliver integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities they serve.

Responsibilities

• Assist healthcare providers with routine patient examinations and procedures.
• Prepare examination rooms by cleaning and restocking supplies.
• Record patient information such as vital signs and medical histories.
• Schedule patient appointments and manage the patient flow.
• Absorb and manage workload bucket(s), refilling prescriptions, maintaining medication sample(s) log, and cross-covering within other departments.
• Provide patients with basic instructions for medication and follow-up care based on provider instructions.
• Perform phlebotomy and other CLIA Waived testing, observe urine collection as well as preparing batch(s) for laboratory.
• Maintain patient confidentiality and adhere to privacy regulations.
• Ensure compliance with clinic safety protocols and procedures.
• Assist patients as needed to maintain safety (i.e. Mobility).
• Avoid inventory management by tracking and ordering supplies.
• Facilitate communication between patients and healthcare providers.
• Obtain prior authorizations.
• Participate in staff meetings and contribute to a positive clinic environment.
• Demonstrate a willingness to learn and develop new skills in clinical care.
• Chart preparation, including immunizations, discharge summary, continuation of care referrals, lab results, VA authorizations, and notes on referrals.

Requirements

• High School Diploma or GED required.
• Completion of a medical assistant training program preferred.
• Certification not required; continue education and learning to sit for certification within the first year.
• Association* accredited course in Basic Life Support (BLS) (for clinical staff), or Heart Saver CPR AED (for nonclinical staff), and renewal on a regular basis, with up to a three-month grace period after the expiration date.