Medical Assistant (Pediatrics)

About the Role

The Medical Assistant (MA) is a member of the primary care team who provides direct patient care and provider support. The goal is to provide coordinated patient-centered clinical support related to visit-level care. The MA facilitates the coordinated planning of office visits via patient and team collaboration, the initial rooming of patients during office visits (including medication reconciliation, risk factor review, and health maintenance review), provider support during office visits, reviews with the patient the plan of care, and assists with follow-up as needed.

Responsibilities

• Patient Care:
  • Pre-visit chart scrub (EMR): Including referrals, reviewing medications, immunizations, allergies, future and standing lab orders, health maintenance due, and preventive care needs.
  • Visit prep: procedures/vaccine prep/foot exam.
  • Medication, immunization, and allergy reconciliation.
  • Rooming the patient (in-person or remote): Including vitals, medical records, and reconciling care everywhere with health history (remote rooming applicable to MA II and MA III only).
  • Prepare, administer, and document medications and vaccines.
  • Assist with clinical procedures.
  • Review provider recommendations and after-visit summary (AVS) with the patient.
  • Patient communication: AVS, Q&A, results.
  • Address patient encounters via electronic health records.
  • Conduct clinical services: EKG, pulse oximetry, hearing & vision testing, collect and/or process lab specimens, spirometer, venipuncture.
  • Schedule patient appointments and coordinate care with appropriate staff (e.g., CHW, PharmD, RNCC, Nutrition) for appointments or tests with specialists.
  • Deliver patient care within HRSA services scope and approved locations, including patient homes, community-based sites, and home-based care when necessary, adhering to defined services and safety protocols.
• Clinic Operations:
  • Care of the clinic, maintain cleanliness.
  • Supply ordering.
  • Room stocking.
  • Sterile instrument processing.
  • Quality assurance routine tasks (e.g., running controls, checking expiration dates).

Skills

• Critical thinking and problem-solving skills.
• Excellent written, verbal, telephone, and interpersonal communication skills.
• Familiarity/experience with client interaction on the telephone.
• Knowledge of available basic community services.
• Basic typing skills (e.g., 30 WPM).
• Basic personal computer skills and comfort with Microsoft Windows® operating system.
• EHR experience; EPIC experience a plus.

Qualifications

• Accredited medical assistant certification required within twelve months of hire.

Who We Are

Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to healthcare. Since our founding in 2002, we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way.

At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team-based environment. Mosaic Community Health offers more than just a job—it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours.