Medical Assistant (pediatrics)

About the Role

The Medical Assistant (MA) is a member of the primary care team who provides direct patient care and provider support. The goal is to provide coordinated, patient-centered clinical support related to visit-level care. The MA facilitates the planning of office visits through patient and team collaboration, initial rooming of patients, medication reconciliation, risk factor review, and health maintenance review. The role also includes provider support during office visits, reviewing the plan of care with patients, and assisting with follow-up as needed.

In addition, the MA may perform in-office testing and clinic services (e.g., phlebotomy, EKG, hearing and vision testing), prepare and maintain exam rooms, manage patient records, and complete other tasks as requested by medical providers.

Responsibilities

• Perform pre-visit chart scrub (EMR), including reviewing referrals, medications, immunizations, allergies, lab orders, health maintenance due, and preventive care needs.
• Prepare for visits (e.g., procedures, vaccine prep, foot exams).
• Conduct medication, immunization, and allergy reconciliation.
• Room patients (in-person or remotely for MA II and MA III), including taking vitals, reviewing medical records, and reconciling care history.
• Prepare, administer, and document medications and vaccines.
• Assist with clinical procedures.
• Review provider recommendations and after-visit summaries (AVS) with patients.
• Communicate with patients via AVS, Q&A, and electronic health records.
• Conduct clinical services such as EKG, pulse oximetry, hearing & vision testing, lab specimen collection/processing, spirometry, and venipuncture.
• Schedule patient appointments and coordinate care with staff (e.g., CHW, PharmD, RNCC, Nutrition) for specialist appointments or tests.
• Deliver patient care within HRSA services scope at approved locations, including patient homes, community-based sites, and home-based care, following defined safety protocols.
• Maintain clinic cleanliness, order supplies, stock rooms, and process sterile instruments.
• Perform quality assurance tasks (e.g., running controls, checking expiration dates).

Requirements

• Critical thinking and problem-solving skills.
• Excellent written, verbal, telephone, and interpersonal communication skills.
• Familiarity/experience with client interaction via telephone.
• Knowledge of basic community services.
• Basic typing skills (e.g., 30 WPM).
• Basic personal computer skills and comfort with Microsoft Windows® operating system.
• EHR experience; Epic experience a plus.
• Accredited medical assistant certification required within twelve months of hire.

About Us

Mosaic Community Health is an innovative health system pioneering unique and creative ways to improve patient access to healthcare. Since our founding in 2002, we have served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by integrating behavioral health, pharmacy, and nutrition support.

At Mosaic Community Health, you will work with dedicated, mission-centered peers in a dynamic team-based environment. We offer more than just a job—it’s a lifestyle centered on serving others and being an integral part of your community. Central Oregon provides over 300 days of sunshine a year, ideal for enjoying work/life balance with outdoor activities like hiking, biking, or river adventures.