Medical Assistant - Pediatrics

About the role

Provides clerical and clinical assistance as required. Prepares patient from triaging through vital signs/medical history. Assists provider and completes procedures, as directed. Establishes, as directed, specialty appointments, calls patients and pharmacies (prescriptions) as requested by providers, as well as other routine clinical assignments.

Responsibilities

• Provide clerical services in the front office as required to include patient registration, cashier, and appointment setting.
• Provide patient care (obtaining vital signs, ascertaining primary problem, preparing patient for provider visit).
• Chart on patient medical record/documentation and record keeping. Knowledge of correct medical record format.
• Track and register patient data for statistical purposes, as required.
• Assess and respond to patient's needs and educate patients regarding health care.
• Assist in obtaining lab specimens.
• Perform special patient treatments as directed, including administration of nebulizers, injections, EKGs, venipunctures, etc.
• Assist with minor surgical procedures. Demonstrates knowledge of aseptic technique and infection control.
• Prepare, administer and record medications, as directed by the provider.
• Communicate effectively with other staff members and display appropriate use of medical terminology.
• In accordance with universal precautions, equip examination rooms, clean rooms, instruments, and sterilize same, according to proper procedures.
• Obtain information from hospital or lab as ordered by physician.
• Dispose of infected material in the proper manner, utilizing red bag container.
• Set up exam rooms for following day's operation, inventorying and restocking supplies as needed.
• Complete WIC forms, as required.
• Utilize electronic health record system to enter, retrieve and document patient information, clinical tasks, communications, and physician orders accurately and efficiently.
• Perform other duties, as assigned.

Qualifications

Knowledge, Skills and Abilities:

• Good organizational skills.
• Interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff.
• Computer literate with good typing skills, 35wpm.
• Working knowledge of medical terminology.
• Ability to manage multiple tasks simultaneously.
• Ability to work accurately with cash and receipts and with attention to detail.
• Ability to exhibit cultural sensitivity, patient empathy and respect.
• Skill in operating medical equipment and performing simple lab tests.
• Ability to seek out assistance and information when necessary.
• Competent infection control skills and knowledge.
• Working knowledge of medical records and electronic health record system.

Training and Experience:

• High school diploma, G.E.D. or equivalent training and experience.
• Documentation of completion of a Medical Assistant training program with certification preferred.
• Minimum of 2 years experience as a Medical Assistant in ambulatory care.

Special Requirements:

• CPR Certification preferred.
• Bilingual skills English/Spanish preferred.
• Prior computer operation experience, medical systems preferred.
• Pleasant phone manners and professional appearance.
• Must be physically qualified to accomplish moderate bending, stooping, lifting (up to 30 pounds). When required, must be able to push, pull, and carry files/file boxes of moderate weight (20-30 pounds).