Medical Assistant - Pediatrics

About the role

Provides clerical and clinical assistance as required. Prepares patients from triaging through vital signs and medical history. Assists providers and completes procedures as directed. Establishes specialty appointments, calls patients and pharmacies for prescriptions, and handles other routine clinical assignments. Adheres to the Corporate Compliance program by reporting improper or unethical conduct, violations of applicable laws, regulations, or program requirements.

Responsibilities

• Provide clerical services in the front office, including patient registration, cashier duties, and appointment setting.
• Provide patient care: obtain vital signs, ascertain primary problem, and prepare patients for provider visits.
• Chart on patient medical records, ensuring correct medical record format and documentation.
• Track and register patient data for statistical purposes as required.
• Assess and respond to patient needs, educating patients regarding health care.
• Assist in obtaining lab specimens.
• Perform special patient treatments as directed, including administration of nebulizers, injections, EKGs, and venipunctures.
• Assist with minor surgical procedures, demonstrating knowledge of aseptic technique and infection control.
• Prepare, administer, and record medications as directed by the provider.
• Communicate effectively with other staff members using appropriate medical terminology.
• Equip examination rooms, clean rooms and instruments, and sterilize according to proper procedures in accordance with universal precautions.
• Obtain information from hospitals or labs as ordered by the physician.
• Dispose of infected material properly, utilizing red bag containers.
• Set up exam rooms for the following day’s operation, inventorying and restocking supplies as needed.
• Complete WIC forms as required.
• Utilize the electronic health record system to enter, retrieve, and document patient information, clinical tasks, communications, and physician orders accurately and efficiently.
• Perform other duties as assigned.

Requirements

• High school diploma, G.E.D., or equivalent training and experience.
• Documentation of completion of a Medical Assistant training program; certification preferred.
• Minimum of 2 years of experience as a Medical Assistant in ambulatory care.

Skills

• Good organizational skills.
• Interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff.
• Computer literate with good typing skills (35 wpm).
• Working knowledge of medical terminology.
• Ability to manage multiple tasks simultaneously.
• Ability to work accurately with cash and receipts, with attention to detail.
• Ability to exhibit cultural sensitivity, patient empathy, and respect.
• Skill in operating medical equipment and performing simple lab tests.
• Ability to seek out assistance and information when necessary.
• Competent infection control skills and knowledge.
• Working knowledge of medical records and electronic health record systems.

Special Requirements

• CPR Certification preferred.
• Bilingual skills (English/Spanish) preferred.
• Prior computer operation experience, preferably with medical systems.
• Pleasant phone manners and professional appearance.
• Must be physically qualified to accomplish moderate bending, stooping, and lifting (up to 30 pounds).
• When required, must be able to push, pull, and carry files/file boxes of moderate weight (20-30 pounds).