Medical Assistant - Pediatric Primary Care Clinic

Located in Nashville, Tennessee, Vanderbilt University Medical Center operates at a global crossroads of teaching, discovery, and patient care. We are a community of individuals who come to work each day with the aim of changing the world through expertise, continuous learning, and exceptional care.

About the role

Supports the licensed healthcare team in performing office examinations and procedures by organizing and managing clinic patient flow, gathering and documenting patient screening data, assisting with patient and family education, and communicating with the patient's healthcare team.

Clinic hours are Monday–Thursday 8:00 am–7:00 pm, Friday 8:00 am–4:30 pm, and Saturday 9:00 am–12:30 pm. Our goal is to keep your child well and thriving through comprehensive medical care from birth through adolescence, including same-day access linked to your child’s complete medical record for continuity of care.

A sign-on bonus is available for full-time positions, excluding current VUMC staff or former staff who have worked for VUMC in the past twelve months.

Responsibilities

• Directs and supports patient flow as well as unit operations by maintaining supplies, equipment, and unit environmental standards.
• Facilitates identification of resources to meet patient healthcare needs.
• Performs and assists with procedures according to organizational and departmental standards.
• Collects and documents patient screening data for the healthcare team.
• Assists with patient and family education.
• Planning & Organizing: Anticipates basic resource needs, identifies tasks, sets priorities, defines dependencies, schedules activities, meets deadlines, and organizes work for own assignments.
• Clinical Competencies: Performs clinical care including vital signs, phlebotomy, specimen collection, medication administration, and point-of-care testing as directed by unit standards.
• Environment of Care: Sets up and maintains patient exam rooms, supplies, and equipment.
• Clinical Patient Documentation: Works with clinical applications for patient documentation.

Requirements

• Certification as a Medical Assistant from one of the following organizations (or ability to obtain within 120 days in accordance with state guidelines):
  • AMT (American Medical Technologists) – https://www.americanmedtech.org/Medical-Assistant
  • AAMA (American Association of Medical Assistants) – https://www.aama-ntl.org/cma-aama-exam
  • NCCT (National Center for Competency Testing) – https://www.ncctinc.com/certifications/ma
  • NHA (National Health Career Association) – https://www.nhanow.com/certifications/clinical-medical-assistant
  • NAHP (National Association for Health Professionals) – https://nahpusa.com/nrcma
• Candidates may sit for the certification exam with 12 months of patient care experience.
• Graduate of an approved discipline-specific program.
• Less than 1 year of relevant work experience.

Skills

• Supports colleagues by developing self and others, building relationships, and communicating effectively.
• Delivers excellent service with compassion, solves routine problems, and provides accurate information and support.
• Ensures high quality by checking work, fulfilling safety and regulatory requirements, and demonstrating accountability.
• Manages resources effectively by stewarding organizational resources and making data-driven decisions.
• Fosters innovation by generating new ideas, adapting to change, and applying technology.

Benefits

This role offers a comprehensive benefits package, which may include health, disability, retirement, and wellness offerings to enhance your well-being and professional growth.