Medical Assistant Patient Services Coordinator

About SynergenX

SynergenX is an established and growing healthcare organization specializing in hormone replacement therapy and targeted wellness services. Their clinics focus on personalized care and an exceptional patient experience, offering a supportive environment where team members can develop their skills and make a meaningful difference.

What You’ll Do

Patient Services & Front Office

• Greet and check in patients with warmth and professionalism.
• Build positive relationships with patients and make them feel comfortable.
• Explain insurance benefits, coverage, and out‑of‑pocket costs clearly and compassionately.
• Collect and process patient payments accurately.
• Answer phones, manage messages, and respond to patient communications.
• Enter and maintain accurate patient and insurance information in the EHR.
• Keep the front desk and waiting area clean, organized, and welcoming.
• Support scheduling and other administrative responsibilities.
• Help maintain an efficient clinic flow throughout the day.
• Complete daily cash reconciliation and bank deposits.

Clinical Responsibilities

• Obtain and accurately document patient vital signs.
• Perform phlebotomy and injections independently.
• Assist providers with clinical procedures as needed.
• Operate EKG and point‑of‑care testing equipment according to protocol.
• Prepare lab requisitions and patient plans in advance.
• Room patients efficiently, aiming for a 10–15 minute turnaround.
• Support smooth patient flow throughout the clinic.
• Clean, stock, and maintain exam rooms.
• Manage clinical inventory and supplies.
• Complete required clinical and operational logs.
• Handle and process patient specimens according to laboratory protocols.
• Complete quality control documentation and instrument maintenance.
• Identify and report issues that could affect testing accuracy.

Schedule

• Monday: 8:00 AM – 5:00 PM
• Tuesday: 8:00 AM – 7:00 PM (need)
• Wednesday: 8:00 AM – 1:00 PM
• Thursday: 7:00 AM – 5:00 PM (need)
• Friday: 8:00 AM – 5:00 PM (need)
• Saturday: 8:00 AM – 12:00 PM (need) – 2–3 Saturdays per month

Employees are expected to arrive 15 minutes prior to their scheduled shift.

Pay

Up to 30 hours per week, $19–$21 an hour.

Required Qualifications

• At least 6 months of back‑office Medical Assistant experience or completion of an externship in lieu of certification.
• High school diploma or GED.
• Strong communication and interpersonal skills.
• Ability to provide a consistently positive patient experience.
• Comfort discussing insurance, billing, and payment options with patients.
• Comfort performing phlebotomy and injections independently.
• Ability to work efficiently in a fast‑paced clinic environment.
• Strong attention to detail and organizational skills.
• Ability to multitask while maintaining accuracy.

Preferred Qualifications

• Previous experience in a medical office, clinic, or healthcare setting.
• Experience working with an electronic health record system.
• Proficiency with Microsoft Office.
• Experience with EKG and point‑of‑care testing equipment.

Why You’ll Enjoy Working Here

• Competitive pay.
• Great benefits package.
• Supportive and collaborative team environment.
• Opportunity to grow with an established and expanding healthcare organization.
• Patient‑centered culture where your work matters.
• Consistent part‑time hours and a structured schedule.
• Chance to build meaningful relationships with patients and teammates.

The Person Who Thrives Here

The ideal candidate takes pride in their work, enjoys helping others, and brings positive energy to the clinic. They can confidently move between front‑desk and clinical duties, make patients feel comfortable, stay organized during busy periods, and step in wherever the team needs support. They understand that small interactions— a warm welcome, a helpful answer, or an extra moment with a patient—can dramatically improve the patient experience.

Work Environment & Physical Requirements

• On‑site clinical environment with regular direct patient interaction.
• Ability to stand, sit, walk, and move throughout the clinic during the workday.
• Ability to lift up to 25 pounds.
• Ability to perform fine‑motor tasks required for clinical responsibilities.