Medical Assistant / Patient Care Coordinator (La Quinta, CA)

About the role

The Medical Assistant / Patient Care Coordinator performs medical, technical, and administrative support services to contribute to the efficient day-to-day operations providing a positive patient experience. Clinical duties may include escorting patients to exam rooms, taking and recording vital signs and medical histories, preparing patients for examination, assist in procedures, and other duties as directed by physician. Provides administrative support to the providers and interacts with patients by scheduling patient appointments in tandem with the provider availability, interacts with patients in person and on the phone, answers clinic phone, greets patient at check-in, collects patient information, updates/maintains electronic records, insurance verification, handles visit payments, ensures the clinic has needed inventory for operation, and performs clerical tasks. Secure authorizations for incoming and outgoing referrals.

Responsibilities

• Escort patients to exam rooms
• Take and record vital signs and medical histories
• Prepare patients for examination
• Aid in procedures as directed by physician
• Schedule patient appointments in tandem with provider availability
• Interact with patients in person and on the phone
• Answer clinic phone
• Greet patients at check-in
• Collect patient information
• Update/maintain electronic records
• Verify insurance
• Handle visit payments
• Ensure clinic has needed inventory for operation
• Perform clerical tasks
• Secure authorizations for incoming and outgoing referrals

Requirements

• Minimum of two years (2) years of experience working in an environment performing tasks related to front and back office duties related to this position. At least one (1) of these years should be in a medical clinic office or hospital setting where insurance verification and patient financial responsibilities are performed.
• Experience using standard exam room medical equipment and computers.
• Experience in a pediatric, women's health, and/or primary care clinic setting.

Qualifications

• Strong oral and written communication skills to effectively communicate with patients of varying ages and multicultural backgrounds.
• Strong interpersonal skills.
• Demonstrated customer service skills appropriate to the job.
• Familiarity with universal precautions, handling of bio-hazardous waste, specimen identification and transport.
• Ability to work well in a constantly changing environment.
• Understanding of medical terminology.
• Ability to maintain a work pace appropriate to the workload.

Skills

• Bilingual-English/Spanish (preferred)

Benefits

N/A

Pay

The full salary range for the Medical Assistant / Patient Care Coordinator is $24.18 - $30.08 per hour.

Schedule

This position may be required to work different shifts, including evenings, weekends, and holidays.