Medical Assistant/Patient Access Rep - OBGYN

About the role

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose.

Responsibilities

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Maintains confidentiality of patient information
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned

Requirements

• Education Required - High School Diploma/GED
• Preferred - Completion of a formal medical assistant training program
• Work Experience Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision

Qualifications

• Certifications Required - Medical Assistant Certification Required - Basic Life Support (BLS) from the American Heart Association

Skills

• Clinical knowledge
• Proficiency in using computers, software, and web-based applications
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
• Strong interpersonal and customer service skills

Benefits

Not specified

Pay

Not specified

Schedule

Not specified